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Product Management Certification Program Flashcards

7 cards from real Product Management Certification Program practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. In the Jobs-to-be-Done (JTBD) framework, what is a 'job'?

    Answer: The underlying goal or problem a customer is trying to solve

    In JTBD, a 'job' is the deeper motivation or progress a customer seeks — the reason they 'hire' a product.

  2. Which of the following BEST describes a Minimum Viable Product (MVP)?

    Answer: The smallest version of a product that delivers value and enables learning

    An MVP delivers enough value to real users while generating validated learning to inform future product decisions.

  3. What is 'scope creep' in product development?

    Answer: The uncontrolled addition of features beyond the agreed scope

    Scope creep occurs when features or requirements are added without proper evaluation of impact on timeline, resources, or goals.

  4. A product manager is told 'we need to be like Uber but for dog grooming.' What is the FIRST thing they should do?

    Answer: Validate whether dog grooming customers actually want an on-demand model

    Competitive analogies don't confirm market fit — the PM must first validate the core assumption that the target users want this solution.

  5. What does 'churned MRR' represent?

    Answer: Revenue lost from customers who cancelled or downgraded subscriptions

    Churned MRR is the monthly recurring revenue lost when customers cancel, representing the cost of poor retention.

  6. Which stakeholder communication style is MOST appropriate when presenting product strategy to a C-suite executive?

    Answer: High-level outcomes, business impact, and strategic alignment in 5 minutes or less

    Executives need strategic context and business outcomes — not implementation detail — delivered concisely to drive decisions.

  7. In Agile, what is the purpose of a sprint retrospective?

    Answer: To reflect on the team's process and identify improvements

    The retrospective is a structured ceremony for the team to inspect their own working process and agree on actionable improvements.