Postal Exam Reading Comprehension & Analysis 2 — Questions and Answers
Question 1: A postal notice states: 'Packages exceeding 70 pounds will not be accepted for Priority Mail.' A customer presents a 72-pound package for Priority Mail. What should the clerk conclude?
- The package cannot be sent as Priority Mail (Correct answer)
- The package can be sent with an extra fee
- The weight limit only applies to international mail
- The package qualifies because it is close to 70 pounds
Correct answer: The package cannot be sent as Priority Mail
A package over the stated 70-pound limit is not accepted for Priority Mail.
Question 2: A memo reads: 'Effective immediately, all carriers must scan parcels at the point of delivery.' What is the main instruction?
- Scan parcels only at the post office
- Scan parcels when they are delivered (Correct answer)
- Stop scanning parcels entirely
- Scan parcels before loading the truck
Correct answer: Scan parcels when they are delivered
The memo directs scanning at the point of delivery, meaning when delivered.
Question 3: A sign reads: 'Hold mail requests must be submitted at least one business day in advance.' A customer wants mail held starting tomorrow. When is the latest they should submit?
- Today (Correct answer)
- Tomorrow morning
- The day after tomorrow
- Within one hour of pickup
Correct answer: Today
One business day in advance of tomorrow means the request must be submitted today.
Question 4: A passage states that 'forwarding service is provided free for first-class mail for 12 months.' What can be inferred about month 13?
- Forwarding continues free indefinitely
- Forwarding may no longer be free (Correct answer)
- First-class mail is returned to sender after one month
- Forwarding never applies to first-class mail
Correct answer: Forwarding may no longer be free
Free forwarding is limited to 12 months, so it may not be free afterward.
Question 5: A regulation reads: 'Hazardous materials may only be shipped by ground transportation.' Which conclusion is correct?
- Hazardous materials can be shipped by air
- Hazardous materials cannot be shipped by air (Correct answer)
- All ground shipments contain hazardous materials
- Hazardous materials cannot be shipped at all
Correct answer: Hazardous materials cannot be shipped by air
Restricting to ground transportation excludes air shipment.
Question 6: A notice states: 'Certified Mail provides a mailing receipt and a record of delivery kept by the Postal Service.' What does Certified Mail NOT necessarily include based on this text?
- A mailing receipt
- A record of delivery
- Insurance coverage for the item (Correct answer)
- Tracking by the Postal Service
Correct answer: Insurance coverage for the item
The text mentions a receipt and delivery record but not insurance.
Question 7: Instructions read: 'Sort all flats before letters, then process parcels last.' What is processed second?
- Flats
- Letters (Correct answer)
- Parcels
- All at once
Correct answer: Letters
Flats are first, letters second, and parcels last.
Postal Exam Reading Comprehension & Analysis 2
A postal notice states: 'Packages exceeding 70 pounds will not be accepted for Priority Mail.' A customer presents a 72-pound package for Priority Mail.
What should the clerk conclude?