Post Dispatcher Test Postal Routes and Geography 2 — Questions and Answers
Question 1: A dispatcher is routing mail to ZIP code 90210. Which region of the US is this?
- Northeast
- Midwest
- Southeast
- West / Pacific (Correct answer)
Correct answer: West / Pacific
ZIP codes beginning with 9 are located in the western United States and Pacific territories.
Question 2: What is the purpose of the USPS National Change of Address (NCOA) database?
- To block mail from being delivered to vacant homes
- To update mailing lists with new addresses when people move (Correct answer)
- To assign new ZIP codes to growing communities
- To track carrier route changes
Correct answer: To update mailing lists with new addresses when people move
The NCOA database allows mailers to update address lists with new addresses submitted by people who have filed change-of-address forms with USPS.
Question 3: A 'collection box' route involves a carrier doing which primary task?
- Delivering packages only
- Picking up outgoing mail from collection boxes (Correct answer)
- Delivering registered mail exclusively
- Processing returns at the post office
Correct answer: Picking up outgoing mail from collection boxes
A collection box route involves a carrier systematically picking up outgoing mail deposited by the public in blue USPS collection boxes.
Question 4: What is the term for the specific number assigned to each individual delivery point within a ZIP+4 code?
- Delivery Point Code (DPC) (Correct answer)
- Address Identification Number (AIN)
- Route Sequence Number
- Carrier ID Code
Correct answer: Delivery Point Code (DPC)
The Delivery Point Code (DPC) is a two-digit number that, combined with ZIP+4, uniquely identifies a single delivery point.
Question 5: FPO addresses are used for mail delivered to which group?
- Federal Prison Offices
- Fleet Post Office — US Navy and Marine Corps personnel (Correct answer)
- Foreign Postal Offices
- Federal Parcel Operations
Correct answer: Fleet Post Office — US Navy and Marine Corps personnel
FPO stands for Fleet Post Office and is used to deliver mail to US Navy and Marine Corps personnel at sea or overseas.
Question 6: When a dispatcher sees 'DPO' on a military mailing address, it refers to which branch?
- Diplomatic Post Office — State Department personnel overseas (Correct answer)
- Direct Processing Office
- Defense Parcel Operations
- District Post Office
Correct answer: Diplomatic Post Office — State Department personnel overseas
DPO stands for Diplomatic Post Office and serves US State Department and other diplomatic personnel stationed abroad.
A dispatcher is routing mail to ZIP code 90210.
Which region of the US is this?