PMI Project Leadership & Team Management 2

Question 1

A project manager notices two senior team members are in ongoing conflict over technical decisions, affecting team morale. What is the BEST approach?

Accepted Answer

Facilitate a structured discussion to identify a mutually acceptable solution

Answer

Facilitating structured dialogue allows the PM to address root causes and restore collaboration without losing key talent.

Question 2

According to the PMI framework, which leadership style is MOST appropriate when team members are highly skilled but lack motivation?

Accepted Answer

Supporting

Answer

Supporting style focuses on motivating and boosting confidence of competent team members who need encouragement rather than guidance.

Question 3

A newly formed project team is in the 'storming' stage of Tuckman's model. What should the project manager do?

Accepted Answer

Acknowledge differences and help the team establish norms

Answer

During storming, the PM's role is to facilitate norm-setting and help the team work through conflicts constructively.

Question 4

Which motivational theory suggests that people are motivated by a hierarchy of needs, with physiological needs at the base?

Accepted Answer

Maslow's Hierarchy of Needs

Answer

Maslow's Hierarchy of Needs identifies five levels from physiological to self-actualization, providing a framework for understanding motivation.

Question 5

A project manager wants to improve team performance through formal recognition. Which tool is MOST appropriate?

Accepted Answer

Rewards and Recognition systems

Answer

Rewards and recognition systems are tools within the Manage Team process used to reinforce positive behaviors and boost morale.

(PMI) Project Management Institute Certified Practice Test