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Project Resource & Communication Management Flashcards

7 cards from real PMI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Project Resource & Communication Management flashcards as text

  1. A project manager notices two team members have conflicting work styles causing friction. Which conflict resolution technique is BEST for a long-term solution?

    Answer: Collaborating

    Collaborating (problem-solving) addresses the root cause and leads to a win-win outcome, making it the most sustainable conflict resolution technique.

  2. Which document formally authorizes team members to be assigned to project work and identifies reporting relationships?

    Answer: Resource management plan

    The resource management plan describes how resources will be acquired, managed, and released, including team member roles and reporting relationships.

  3. A project manager is using a RACI chart. What does the 'I' stand for, and what obligation does it create?

    Answer: Informed — must be kept updated on progress

    In a RACI chart, 'I' stands for Informed, meaning those parties must be kept in the loop but are not required to approve or perform the work.

  4. Which team development stage according to Tuckman's model is characterized by the team operating cohesively and achieving high performance?

    Answer: Performing

    In the Performing stage, team members work interdependently toward goals with minimal oversight and high productivity.

  5. A sponsor requests weekly status reports while a key stakeholder prefers instant messaging for updates. What should the project manager do?

    Answer: Accommodate each stakeholder's preferred communication method

    The communications management plan should be tailored to stakeholder needs and preferences to ensure effective information exchange.

  6. What is the PRIMARY purpose of a project kickoff meeting?

    Answer: To introduce the team and align on objectives, roles, and expectations

    A kickoff meeting formally launches the project by aligning team members and stakeholders on goals, roles, and expectations.

  7. During project execution, a critical team member resigns. The project manager's FIRST step should be to:

    Answer: Assess the impact on schedule and cost, then update the resource management plan

    Assessing the impact first allows the project manager to make informed decisions about replacement, redistribution, or schedule adjustments.