PMI PBA Certification PMI-PBA Certification General 4 — Questions and Answers
Question 1: In an adaptive (agile) project, how are requirements typically represented and managed?
- Locked specification documents approved before each sprint
- Product backlog items (user stories) that are progressively elaborated (Correct answer)
- Formal use case packages reviewed at each phase gate
- Requirements traceability matrices updated weekly
Correct answer: Product backlog items (user stories) that are progressively elaborated
In agile projects, requirements are captured as user stories in a product backlog and are elaborated just-in-time as the team prepares to implement them.
Question 2: Which technique helps a BA identify the root cause of a business problem by iteratively asking 'why' until the fundamental cause is found?
- Fishbone Diagram
- Five Whys (Correct answer)
- Pareto Analysis
- Context Diagram
Correct answer: Five Whys
The Five Whys technique repeatedly asks 'why' to drill past symptoms to the fundamental root cause of a problem.
Question 3: A business analyst needs to ensure all approved requirements are included in the final solution. Which process does this activity belong to?
- Elicitation and Collaboration
- Needs Assessment
- Traceability and Monitoring (Correct answer)
- Solution Evaluation
Correct answer: Traceability and Monitoring
Traceability and Monitoring ensures that approved requirements are tracked through design, development, and testing so none are omitted from the final solution.
Question 4: When writing acceptance criteria for a user story, a BA should ensure the criteria are:
- Defined after development is complete to avoid constraining the team
- Testable, specific, and agreed upon before development begins (Correct answer)
- Written exclusively by the QA team
- Identical to the functional requirements
Correct answer: Testable, specific, and agreed upon before development begins
Acceptance criteria must be testable and specific so the team knows exactly when a story is done, and must be agreed upon before development starts to prevent rework.
Question 5: A BA is facilitating a requirements workshop and one dominant stakeholder is steering all decisions. Which facilitation technique should the BA use?
- Allow the stakeholder to lead since they have the most authority
- Use round-robin or silent brainstorming to solicit input from all participants equally (Correct answer)
- Cancel the workshop and conduct individual interviews instead
- Document only the dominant stakeholder's input
Correct answer: Use round-robin or silent brainstorming to solicit input from all participants equally
Round-robin contributions or silent brainstorming (such as nominal group technique) ensure all participants can contribute without being overshadowed by dominant voices.
Question 6: Which type of requirement specifies how well the system must perform a function, such as response time or throughput?
- Functional requirement
- Transition requirement
- Non-functional (quality of service) requirement (Correct answer)
- Business requirement
Correct answer: Non-functional (quality of service) requirement
Non-functional (quality of service) requirements define performance characteristics such as speed, scalability, security, and reliability rather than specific behaviors.
Question 7: During solution evaluation, a BA discovers that a newly deployed system meets all specified requirements but stakeholders are dissatisfied. What is the most likely cause?
- The development team made unauthorized changes
- Requirements were incomplete or did not fully capture stakeholder needs (Correct answer)
- The project manager failed to communicate the go-live date
- Testing was conducted with insufficient test cases
Correct answer: Requirements were incomplete or did not fully capture stakeholder needs
When a solution meets stated requirements yet stakeholders are dissatisfied, the root cause is typically that requirements were incomplete and failed to capture the true underlying needs.
In an adaptive (agile) project, how are requirements typically represented and managed?