PMBOK Engaging and Analyzing Stakeholders 3 — Questions and Answers
Question 1: A project manager is analyzing stakeholders using the salience model. Which three dimensions does this model assess?
- Power, interest, and influence
- Power, urgency, and legitimacy (Correct answer)
- Authority, impact, and proximity
- Interest, impact, and urgency
Correct answer: Power, urgency, and legitimacy
The salience model classifies stakeholders by their power, urgency of their claims, and the legitimacy of their involvement.
Question 2: When should the Identify Stakeholders process be performed?
- Only at project initiation
- At initiation and repeated throughout the project (Correct answer)
- Only when new team members join the project
- Once during planning and never revisited
Correct answer: At initiation and repeated throughout the project
Identify Stakeholders should be performed at project start and revisited periodically as the project evolves and new stakeholders emerge.
Question 3: A project manager wants to measure whether stakeholder engagement strategies are effective. Which process addresses this need?
- Plan Stakeholder Engagement
- Manage Stakeholder Engagement
- Monitor Stakeholder Engagement (Correct answer)
- Control Communications
Correct answer: Monitor Stakeholder Engagement
Monitor Stakeholder Engagement tracks overall stakeholder relationships and adjusts strategies to maintain or increase engagement levels.
Question 4: During project execution, a previously supportive stakeholder becomes resistant after a scope change. What is the BEST first action?
- Remove the stakeholder from the project
- Schedule a one-on-one meeting to understand their concerns (Correct answer)
- Update the risk register and continue as planned
- Inform the sponsor and wait for instructions
Correct answer: Schedule a one-on-one meeting to understand their concerns
Directly engaging the resistant stakeholder to understand their concerns is the most effective first step before escalating or changing plans.
Question 5: Which output of the Identify Stakeholders process captures detailed information about each stakeholder's interests, involvement, and potential impact?
- Stakeholder engagement plan
- Stakeholder engagement assessment matrix
- Stakeholder register (Correct answer)
- Project communications plan
Correct answer: Stakeholder register
The stakeholder register is the primary output of Identify Stakeholders and documents information about identified stakeholders.
Question 6: A project manager classifies a stakeholder as 'Resistant.' What does this engagement level indicate?
- The stakeholder supports the project but not the current approach
- The stakeholder is aware of the project but does not support changes it may cause (Correct answer)
- The stakeholder is unaware of the project and its outcomes
- The stakeholder is leading efforts to cancel the project
Correct answer: The stakeholder is aware of the project but does not support changes it may cause
'Resistant' stakeholders are aware of the project and potential impacts but oppose the changes it brings.
Question 7: What is the PRIMARY purpose of stakeholder analysis during project initiation?
- To assign roles and responsibilities to team members
- To identify stakeholders' interests, involvement, and potential impact on project success (Correct answer)
- To create the project schedule baseline
- To determine the project budget
Correct answer: To identify stakeholders' interests, involvement, and potential impact on project success
Stakeholder analysis identifies key stakeholders and assesses their interests and influence to inform engagement planning.
PMBOK Engaging and Analyzing Stakeholders 3
A project manager is analyzing stakeholders using the salience model.
Which three dimensions does this model assess?