Stakeholder Engagement Strategies Flashcards
7 cards from real PMBOK practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Engagement Strategies flashcards as text
Which conflict resolution technique is MOST likely to result in long-term stakeholder buy-in?
Answer: Collaborating
Collaborating (problem-solving) addresses the root cause of conflict and results in solutions all parties agree to, building lasting relationships.
During a large infrastructure project, community residents are identified as stakeholders. They have low power but very high interest. The BEST strategy is to:
Answer: Keep informed with regular, accessible communication
Low-power, high-interest stakeholders should be kept informed to maintain their trust and prevent them from mobilizing against the project.
What does the 'salience model' use to classify stakeholders?
Answer: Power, legitimacy, and urgency
The salience model classifies stakeholders based on power, legitimacy, and urgency to prioritize engagement efforts.
A project manager wants to verify that stakeholder engagement activities are effective. Which process addresses this?
Answer: Monitor Stakeholder Engagement
Monitor Stakeholder Engagement evaluates the effectiveness of engagement strategies and identifies adjustments needed.
A project team member shares confidential project financial data with an external stakeholder without authorization. This MOST directly violates which aspect of stakeholder management?
Answer: Information distribution controls in the communications management plan
The communications management plan defines what information is shared with whom and through which channels, including confidentiality controls.
Which of the following is an example of PROACTIVE stakeholder engagement?
Answer: Scheduling regular check-ins before issues arise
Proactive engagement involves anticipating stakeholder needs and addressing them in advance rather than reacting to problems after they occur.
A project manager is working on a global project with stakeholders across multiple time zones and cultures. The engagement plan should PRIMARILY account for:
Answer: Cultural norms, language preferences, and scheduling constraints
Effective global engagement requires adapting to cultural differences, preferred languages, and practical scheduling across time zones.