Project Quality Management Flashcards
7 cards from real PMBOK practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Quality Management flashcards as text
According to PMBOK, quality is best defined as the degree to which:
Answer: A set of inherent characteristics fulfills requirements
PMBOK defines quality as 'the degree to which a set of inherent characteristics fulfills requirements,' focusing on meeting stated and implied needs.
A quality audit in PMBOK is best described as:
Answer: A structured review to identify inefficient processes and non-compliant activities
A quality audit is a structured, independent review designed to determine if project activities comply with organizational and project policies and procedures.
What is the primary purpose of quality metrics in project management?
Answer: To provide specific measurable criteria used in the Control Quality process
Quality metrics define specific attributes of a product or process and how they will be measured, providing the criteria used in the Control Quality process.
Which quality management tool graphically displays the relationship between an effect and its possible causes?
Answer: Cause-and-effect diagram
A cause-and-effect diagram (also called fishbone or Ishikawa diagram) graphically displays the relationship between an effect and its potential causes.
Statistical sampling in quality control refers to which of the following practices?
Answer: Selecting a portion of a population for inspection instead of testing 100%
Statistical sampling involves inspecting a representative part of the population, which reduces costs when 100% inspection is impractical or too expensive.
Which statement best describes the relationship between quality and grade in PMBOK?
Answer: Low quality is always a problem; low grade may not be a problem
Quality is the degree to which requirements are met, while grade is a category for items with the same functional use but different technical characteristics; low quality is always a problem, but low grade may be acceptable.
Which PMBOK process produces the Quality Management Plan as its primary output?
Answer: Plan Quality Management
The Plan Quality Management process produces the Quality Management Plan, which describes how quality policies will be implemented and verified throughout the project.