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Engaging and Analyzing Stakeholders Flashcards

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  1. A project manager is using the power/interest grid. Which quadrant should receive the MOST project management effort?

    Answer: High power, high interest

    Stakeholders with high power and high interest should be managed closely as they have the greatest ability to influence project outcomes.

  2. What is the purpose of a stakeholder engagement plan?

    Answer: To define strategies for engaging stakeholders effectively throughout the project

    The stakeholder engagement plan identifies strategies and actions to promote productive stakeholder involvement aligned with their needs.

  3. A project manager uses the 'directions of influence' classification to analyze stakeholders. Which stakeholder type influences the project manager directly?

    Answer: Upward — senior management and the project sponsor

    Upward stakeholders such as sponsors and senior management exert direct influence on the project manager's decisions and authority.

  4. Which of the following is an example of a facilitation technique used in stakeholder engagement?

    Answer: Focus groups

    Focus groups are a facilitation technique that elicit stakeholder input, attitudes, and expectations in a structured setting.

  5. A project is facing strong community opposition. The PM decides to hold town hall meetings. This is an example of which engagement approach?

    Answer: Proactively managing stakeholder concerns through direct dialogue

    Town hall meetings are a proactive engagement tactic that addresses stakeholder concerns through open, direct dialogue.

  6. Which PMBOK Knowledge Area contains the stakeholder engagement processes?

    Answer: Project Stakeholder Management

    Project Stakeholder Management is the dedicated knowledge area containing all four stakeholder processes: Identify, Plan, Manage, and Monitor.

  7. An issue log is used during which stakeholder engagement process?

    Answer: Manage Stakeholder Engagement

    The issue log is both an input and output of Manage Stakeholder Engagement, used to document and track concerns raised by stakeholders.

Engaging and Analyzing Stakeholders Flashcards — PMBOK Study Cards with Answers