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Learning and Development Flashcards

7 cards from real PHR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Learning and Development flashcards as text
  1. In the ADDIE instructional design model, which phase involves identifying the performance gap and learner characteristics?

    Answer: Analysis

    The Analysis phase identifies the performance gap, target audience, and learning needs before design begins.

  2. Which level of Kirkpatrick's evaluation model measures the on-the-job application of learned skills?

    Answer: Behavior

    Level 3 (Behavior) assesses whether participants apply what they learned to their actual work.

  3. A company wants to calculate training ROI. Which formula correctly expresses it?

    Answer: (Program benefits - Program costs) / Program costs × 100

    ROI is net program benefits divided by program costs, expressed as a percentage.

  4. Andragogy, as defined by Malcolm Knowles, primarily describes the principles of:

    Answer: Adult learning

    Andragogy is Knowles's theory of how adults learn, emphasizing self-direction and experience.

  5. Which type of learning evaluation is conducted DURING program development to improve it?

    Answer: Formative evaluation

    Formative evaluation occurs while a program is being developed to refine and improve it.

  6. The 70-20-10 model of learning suggests that the largest portion of development comes from:

    Answer: On-the-job experiences

    The model holds that 70% of development comes from challenging on-the-job experiences.

  7. A learning objective stating 'the learner will be able to calculate gross pay with 100% accuracy' best reflects which component of a SMART objective?

    Answer: Measurable

    Specifying '100% accuracy' provides a measurable criterion for the objective.