Phlebotomy Test Phlebotomy Patient Identification and Communication 3

Question 1

Which document grants a healthcare provider permission to perform a procedure on a patient?

Accepted Answer

Informed consent

Answer

Advance directive

Answer

Insurance authorization

Answer

HIPAA release form

Question 2

What is the appropriate way to address a patient who has not told the phlebotomist their preferred name or title?

Accepted Answer

Use a formal title (Mr./Ms./Mrs.) and last name until the patient indicates otherwise

Answer

Use their first name immediately to be friendly

Answer

Call them 'honey' or 'sweetie' to be comforting

Answer

Avoid addressing them by name entirely

Question 3

A patient states they have fasted for 14 hours for a glucose test. The requisition says 'fasting.' What should the phlebotomist do?

Accepted Answer

Proceed with the draw as fasting requirements (8–12 hrs) have been met

Answer

Reschedule the draw since 14 hours is too long

Answer

Ask the patient to eat first and return in an hour

Answer

Reject the order as invalid

Question 4

Which law primarily governs the confidentiality of patient health information in the United States?

Accepted Answer

HIPAA Privacy Rule

Answer

OSHA Bloodborne Pathogen Standard

Answer

CLIA '88

Answer

Joint Commission Standards

Question 5

What should a phlebotomist do before leaving a patient's room after a blood draw?

Accepted Answer

Ensure the patient is comfortable, the draw site is not bleeding, and all sharps are disposed of safely

Answer

Leave immediately to maintain speed

Answer

Give the patient a copy of the requisition

Answer

Remove the patient's wristband for re-labeling

Question 6

When is it acceptable for a phlebotomist to draw blood from a site with an IV line running?

Accepted Answer

Only with physician authorization and below the IV site after stopping the infusion for at least 2 minutes

Answer

Whenever veins in the other arm are inaccessible

Answer

Never — IV sites are always off-limits

Answer

Only if the IV fluid is normal saline