Phlebotomy Test Phlebotomy Patient Identification and Communication 2

Question 1

What is the primary purpose of labeling blood collection tubes at the bedside immediately after collection?

Accepted Answer

To prevent specimen mislabeling and ensure patient safety

Answer

To meet regulatory billing requirements

Answer

To speed up laboratory processing times

Answer

To satisfy insurance auditing rules

Question 2

When drawing blood from a pediatric patient, which communication approach is most appropriate?

Accepted Answer

Use age-appropriate language and explain what will happen in simple terms

Answer

Speak only to the parent and ignore the child

Answer

Tell the child it will not hurt at all

Answer

Perform the draw as quickly as possible without any explanation

Question 3

Which minimum information must be on a properly labeled blood specimen tube?

Accepted Answer

Patient name, date of birth, and collection date/time

Answer

Room number and diagnosis

Answer

Nurse name and tube color

Answer

Physician name and insurance number

Question 4

A patient tells the phlebotomist they have a latex allergy. What should the phlebotomist do?

Accepted Answer

Switch to latex-free gloves and supplies immediately

Answer

Proceed normally as latex is rarely used in blood draws

Answer

Document it but continue with standard equipment

Answer

Decline to perform the draw

Question 5

What is the correct action when a requisition order and the patient wristband do not match?

Accepted Answer

Do not perform the draw; notify the nurse immediately to resolve the discrepancy

Answer

Use the requisition as the authority and proceed

Answer

Draw the specimen and note the discrepancy afterward

Answer

Ask the patient which name is correct

Question 6

How should a phlebotomist handle a patient who is hard of hearing during the identification process?

Accepted Answer

Write the questions down or use visual communication aids

Answer

Shout louder and repeat the same question

Answer

Skip verbal identification and rely on the wristband alone

Answer

Ask a nearby patient to translate