PET Everyday Communication 2 — Questions and Answers
Question 1: You call a friend but they don't answer. Which voicemail message is most appropriate?
- Hi, it's me. Call back!
- Hello, this is Sarah. I was calling to chat. Please call me when you get a chance. (Correct answer)
- Why aren't you answering? Call me!
- I'll call you again later. Bye.
Correct answer: Hello, this is Sarah. I was calling to chat. Please call me when you get a chance.
A good voicemail includes your name, brief reason for calling, and a polite request for a callback.
Question 2: A cashier says, 'Would you like a bag?' You don't need one. What do you say?
- I don't want it.
- No, I'm fine, thank you. (Correct answer)
- Bags are wasteful.
- Maybe later.
Correct answer: No, I'm fine, thank you.
'No, I'm fine, thank you' is a polite way to decline an offer in a store setting.
Question 3: You bump into a neighbor while carrying groceries. They ask, 'Need a hand?' What does this mean?
- They want to shake hands.
- They are asking if you need help. (Correct answer)
- They want to examine your hand.
- They are offering a glove.
Correct answer: They are asking if you need help.
'Need a hand?' is an idiomatic expression meaning 'Do you need help?'
Question 4: Which phrase correctly introduces one person to another?
- This is who I am talking about.
- Meet Sarah, my colleague. (Correct answer)
- You should know Sarah.
- Sarah, say hello.
Correct answer: Meet Sarah, my colleague.
'Meet [Name], my [relationship]' is a natural and polite way to make introductions.
Question 5: You are on a crowded bus and need to get off at the next stop. What do you say to someone blocking the door?
- Move, please.
- Excuse me, I need to get off. (Correct answer)
- Let me through!
- I'm getting off now.
Correct answer: Excuse me, I need to get off.
'Excuse me, I need to get off' is polite and clearly communicates your need.
Question 6: A shop assistant says, 'Can I help you find anything?' You are just browsing. What do you say?
- I don't need your help.
- No, I haven't found it yet.
- I'm just looking, thanks. (Correct answer)
- Leave me alone, please.
Correct answer: I'm just looking, thanks.
'I'm just looking, thanks' is a friendly way to say you don't need help at the moment.
Question 7: Someone tells you some exciting news. Which response shows enthusiasm?
- I heard.
- That's incredible! Congratulations! (Correct answer)
- Okay, good for you.
- Why are you telling me this?
Correct answer: That's incredible! Congratulations!
Showing enthusiasm with words like 'incredible' and 'congratulations' is an appropriate social response to good news.
PET Everyday Communication 2
You call a friend but they don't answer.
Which voicemail message is most appropriate?