PEAT Performance Analysis and Feedback 3

Question 1

Which feedback model is structured as Situation-Behavior-Impact (SBI)?

Accepted Answer

A framework that describes the context, specific actions, and resulting effects

Answer

The SBI model anchors feedback in a specific situation, observable behavior, and its impact, making it concrete and actionable.

Question 2

A team consistently meets individual targets but fails to achieve collective project goals. This gap most likely indicates a problem with:

Accepted Answer

Cross-functional collaboration and shared accountability

Answer

When individual metrics are met but collective goals are not, the root cause is typically poor collaboration or misaligned team accountability.

Question 3

In continuous performance management, how frequently should formal check-ins ideally occur?

Accepted Answer

Regularly throughout the year, such as monthly or quarterly

Answer

Continuous performance management replaces or supplements annual reviews with frequent touchpoints to keep feedback timely and actionable.

Question 4

When analyzing performance data, the 'recency effect' refers to the tendency to:

Accepted Answer

Over-weight recent events when evaluating overall performance

Answer

The recency effect causes evaluators to over-emphasize recent performance while ignoring earlier accomplishments or issues.

Question 5

A manager rates all employees as 'average' to avoid conflict. This behavior is an example of which rating error?

Accepted Answer

Central tendency bias

Answer

Central tendency bias occurs when raters cluster all scores around the midpoint to avoid making difficult high or low ratings.

(PEAT) Practice Exam & Assessment Tool Practice Test