PEAT Performance Analysis and Feedback 2

Question 1

A manager notices an employee's output has declined over the past month. What is the FIRST step in a structured performance analysis?

Accepted Answer

Document the performance gap with objective data

Answer

Documenting the gap with objective data establishes a factual baseline before any corrective action is taken.

Question 2

Which metric is MOST useful when analyzing whether a training program improved employee performance?

Accepted Answer

Pre- and post-training KPI comparisons

Answer

Pre- and post-training KPI comparisons directly measure performance change attributable to the training.

Question 3

A 360-degree feedback process differs from traditional supervisor feedback primarily because it:

Accepted Answer

Collects input from peers, subordinates, and customers in addition to supervisors

Answer

360-degree feedback gathers perspectives from multiple sources to provide a well-rounded view of performance.

Question 4

When providing corrective feedback, which technique helps ensure the employee understands the expected behavior change?

Accepted Answer

Asking the employee to restate the feedback in their own words

Answer

Having the employee restate the feedback confirms comprehension and shared understanding of expectations.

Question 5

In performance analysis, a 'leading indicator' is best described as:

Accepted Answer

A predictor metric that signals future performance trends

Answer

Leading indicators predict future outcomes, enabling proactive intervention before performance declines.

(PEAT) Practice Exam & Assessment Tool Practice Test