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PCS Professional Collection Specialist VIP Certification Exam

PCS — The Professional Collection Specialist (PCS) certification is issued by ACA International (formerly the American Collectors Association), the leading trade association for the credit and collection industry; the exam covers federal and state collection law, FDCPA compliance, skip tracing, dispute handling, and professional ethics, and is designed for frontline collection professionals seeking credentials in the accounts receivable management industry.

52
Questions
120m
Time Limit
70.00%
To Pass
Question 1 of 52👑 VIP

A consumer calls your agency and says, 'I am disputing this debt — I never owed this money.' Under the Fair Debt Collection Practices Act (FDCPA), your next required step is to:

Questions 2–52 and full explanations are VIP-exclusive.