PCC Organizational Development 2 — Questions and Answers
Question 1: Which organizational structure gives functional managers the most authority over project resources?
- Projectized
- Weak matrix (Correct answer)
- Strong matrix
- Balanced matrix
Correct answer: Weak matrix
In a weak matrix, functional managers retain most authority and project managers have limited power over resources.
Question 2: In a project controls context, what is the primary purpose of a Responsibility Assignment Matrix (RAM)?
- Define project milestones
- Link project roles to WBS deliverables (Correct answer)
- Track budget variances
- Document risk ownership
Correct answer: Link project roles to WBS deliverables
A RAM maps team members or organizational units to WBS work packages, clarifying who is responsible for each deliverable.
Question 3: Which change management model describes transitions through stages of Unfreeze, Change, and Refreeze?
- Kotter's 8-Step Model
- ADKAR Model
- Lewin's Change Model (Correct answer)
- McKinsey 7-S Framework
Correct answer: Lewin's Change Model
Lewin's Change Model uses three stages: Unfreeze (prepare for change), Change (implement), and Refreeze (stabilize the new state).
Question 4: An organization transitioning from functional to projectized structure should expect which immediate challenge?
- Reduced project manager authority
- Loss of specialized functional expertise silos
- Increased duplication of resources (Correct answer)
- Lower project team accountability
Correct answer: Increased duplication of resources
Projectized structures often duplicate specialized resources across project teams since each team maintains its own functional staff.
Question 5: What does the ADKAR change management model's 'K' represent?
- Knowledge of how to change (Correct answer)
- Key performance indicators
- Known risks
- Knowledge transfer protocols
Correct answer: Knowledge of how to change
ADKAR stands for Awareness, Desire, Knowledge, Ability, and Reinforcement — 'K' is Knowledge of how to implement the change.
Question 6: Which organizational theory suggests employees are self-motivated and seek responsibility, contrasting with Theory X assumptions?
- Theory Z
- Theory Y (Correct answer)
- Two-Factor Theory
- ERG Theory
Correct answer: Theory Y
McGregor's Theory Y assumes employees are intrinsically motivated, creative, and willing to accept responsibility under proper conditions.
Question 7: In organizational development, 'span of control' refers to:
- The budget authority of a project manager
- The number of subordinates a manager directly supervises (Correct answer)
- The range of projects in a portfolio
- The scope of a change control board
Correct answer: The number of subordinates a manager directly supervises
Span of control is the number of direct reports a manager can effectively supervise, influencing organizational hierarchy depth.
PCC Organizational Development 2
Which organizational structure gives functional managers the most authority over project resources?