PDR Business and Certification Flashcards
6 cards from real Paintless Dent Repair practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 PDR Business and Certification flashcards as text
Which organization offers a widely recognized PDR certification in the United States?
Answer: National Alliance of Paintless Dent Repair Technicians (NAPDRT)
The National Alliance of Paintless Dent Repair Technicians (NAPDRT) is a leading US organization offering professional certification and standards for PDR technicians.
What is 'door ding' pricing in the PDR business model?
Answer: A tiered pricing structure based on dent size measured in coin comparisons (dime, quarter, etc.)
Door ding pricing uses coin comparisons (dime, nickel, quarter, half-dollar) as size references for dents and assigns tiered prices based on which size range the dent falls into.
What is a 'hail program' in PDR business terms?
Answer: A contracted arrangement between a PDR company and an insurance carrier to handle hail claims at agreed rates
A hail program is a contract between a PDR company and an insurance carrier where the company handles hail damage claims at pre-negotiated rates, providing volume work after hail events.
What does 'R&I' mean in a PDR repair order?
Answer: Remove and Install — labor for removing a component to access the dent and reinstalling it after
R&I stands for Remove and Install, referring to the labor charge for removing a component such as a trim panel, headliner, or seat to gain access to the back of a dent area.
How do most independent PDR technicians structure their business pricing for retail customers?
Answer: By dent count and size, with modifiers for location, access difficulty, and panel type
Retail PDR pricing is typically structured around dent count and size with additional modifiers for difficult access, proximity to body lines or edges, and premium panel types.
What is a 'net price' in PDR wholesale arrangements with dealerships?
Answer: The reduced rate a PDR tech charges a dealership in exchange for guaranteed volume work
A net price is the discounted rate offered to dealerships in exchange for consistent, high-volume work sourcing used cars and lot damage repairs on a regular basis.