Wise Receiving Global Payments Questions and Answers

Question 1

A US-based freelancer provides their Wise USD account details to a client in New York. The client needs to pay an invoice of $2,500. To ensure the freelancer receives the full amount with no deductions from Wise, which payment method should the client use?

Accepted Answer

ACH (Automated Clearing House) transfer

Answer

Wise does not charge a fee to receive a domestic ACH transfer into a user's USD account details. In contrast, receiving a domestic USD wire transfer incurs a fixed fee, and international SWIFT transfers also have receiving fees. Wise does not accept physical check payments.

Question 2

A business in Canada wants to pay a supplier in Germany. The supplier provides their Wise EUR account details (an IBAN). The Canadian business sends the payment in Canadian Dollars (CAD) directly to the supplier's EUR account details. What is the most likely outcome of this transaction?

Accepted Answer

The payment will be rejected and returned to the sender because only EUR can be sent to EUR account details.

Answer

Wise account details are specific to the currency they are issued for. For example, EUR account details (IBAN) can only receive payments sent in EUR via the SEPA network or specific SWIFT payments. Sending a different currency, like CAD, directly to these details will result in the payment being rejected and sent back to the originator.

Question 3

Which of the following statements is true regarding receiving fees for international (SWIFT) payments into a Wise account?

Accepted Answer

Wise charges a fixed fee for receiving SWIFT payments, and intermediary correspondent banks may also deduct their own fees.

Answer

Wise charges its own fixed fee for receiving an incoming SWIFT payment, which varies by currency. Additionally, SWIFT transfers often pass through intermediary (or correspondent) banks before reaching Wise, and these banks may deduct their own processing fees from the transacted amount, which is outside of Wise's control.

Question 4

A user is expecting a large payment of over $100,000 USD from a foreign client. What action might Wise be required to take upon receiving these funds to comply with financial regulations?

Accepted Answer

Report the user to tax authorities for receiving a large international payment.

Answer

As a regulated financial institution, Wise is required to understand the nature of large transactions to prevent money laundering and other financial crimes. For a large incoming payment, they may ask the recipient to provide documentation or an explanation regarding the source and purpose of the funds. This is a standard compliance procedure.

Question 5

A freelance graphic designer living in Australia wants to receive payments from clients in the UK (GBP), the Eurozone (EUR), and the United States (USD) as if they were a local in each region. What feature of the Wise account makes this possible with zero receiving fees for local bank transfers?

Accepted Answer

The issuance of local bank account details for multiple currencies.

Answer

Wise provides users with unique, local bank account details (e.g., a UK sort code and account number for GBP, a European IBAN for EUR, and a US routing and account number for USD). By giving these details to clients in the respective countries, the clients can make a local bank transfer, which is free to receive into the Wise account.

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Wise Receiving Global Payments Questions and Answers