USPS USPS Error Detection Test Data Entry Discrepancy Checks Questions and Answers 2

Question 1

A mail piece is addressed to '1482 Maple Dr' but the carrier route database lists the address as '1482 Maple Ave.' What type of data entry discrepancy does this represent?

Accepted Answer

Street suffix error

Answer

The street name is correct but the suffix differs between 'Dr' and 'Ave,' making this a street suffix discrepancy.

Question 2

An employee enters a package weight as 15.3 lbs, but the automated scale reading shows 13.5 lbs. Which verification step should be performed first?

Accepted Answer

Check if the digits were transposed during entry

Answer

The digits 1-5 and 3 appear in both readings but in different positions, suggesting a transposition error that should be checked before re-weighing.

Question 3

A data entry clerk notices that a ZIP code was entered as 90__(two digits missing) while the full ZIP+4 field shows 90210-3847. What is the most likely cause of this discrepancy?

Accepted Answer

The clerk failed to enter the complete five-digit ZIP

Answer

The most common cause of a partial ZIP code is incomplete data entry by the clerk, since the full ZIP+4 was correctly captured in its own field.

Question 4

Two entries for the same certified mail piece show different delivery confirmation numbers: 9407 1109 9842 3068 1253 vs. 9407 1109 9842 3068 1235. How should this discrepancy be classified?

Accepted Answer

Last-digit transposition error

Answer

Only the last two digits are swapped (53 vs. 35), which is a classic last-digit transposition error in long numeric strings.

Question 5

A forwarding address update shows the customer's last name spelled 'Johnsen' while the original record has 'Johnson.' What is the correct procedure?

Accepted Answer

Flag the record for manual verification against the original change-of-address form

Answer

Name discrepancies require manual verification against the source document to prevent misdelivery or fraud.

USPS Error Detection Test Practice Test

USPS Error Detection Test Practice Test

USPS USPS Error Detection Test Data Entry Discrepancy Checks Questions and Answers 2