FREE Traffic Enforcement Written Comprehension Question and Answers

Question 1

During last year's Christmas period, shops had less than half the number of visitors they had experienced just three years before. This drop demonstrates a fundamental shift in the way people are now shopping and buying.

Whilst there were concerns about online trading in the early days, this has declined now and as confidence in the internet continues to grow and grow, so too does online shopping. Consumers have busy lives and they are only getting busier. They have less time to visit the shops as they traditionally did. Whilst a trip to the shops is still regarded by many as an enjoyable past-time, it is also regarded as a luxury. By shopping online, consumers can shop when it suits them and can also use price comparison and review websites to ensure they are getting the best deal.

Which of the following best sums up the current online purchasing trend?

Accepted Answer

People were initially wary about online shopping, but are more confident now.

Answer

The passage states, 'Whilst there were concerns about online trading in the early days, this has declined now and as confidence in the internet continues to grow and grow, so too does online shopping.' This directly indicates an initial wariness that has transformed into increased confidence over time. Therefore, option A accurately summarizes this trend.

Question 2

During last year's Christmas period, shops had less than half the number of visitors they had experienced just three years before. This drop demonstrates a fundamental shift in the way people are now shopping and buying.

Whilst there were concerns about online trading in the early days, this has declined now and as confidence in the internet continues to grow and grow, so too does online shopping. Consumers have busy lives and they are only getting busier. They have less time to visit the shops than they traditionally did. Whilst a trip to the shops is still regarded by many as an enjoyable past-time, it is also regarded as a luxury. By shopping online, consumers can shop when it suits them and can also use price comparison and review websites to ensure they are getting the best deal.

Based on the information in the passage, which of the following statements is untrue?

Accepted Answer

The way people shop seems to have changed very little over the past few years.

Answer

The first sentence of the passage clearly states, 'This drop demonstrates a fundamental shift in the way people are now shopping and buying.' A 'fundamental shift' implies a significant and foundational change. Therefore, the statement that shopping habits have changed 'very little' is directly contradicted by the passage and is untrue.

Question 3

During last year's Christmas period, shops had less than half the number of visitors they had experienced just three years before. This drop demonstrates a fundamental shift in the way people are now shopping and buying.

Whilst there were concerns about online trading in the early days, this has declined now and as confidence in the internet continues to grow and grow, so too does online shopping. Consumers have busy lives and they are only getting busier. They have less time to visit the shops as they traditionally did. Whilst a trip to the shops is still regarded by many as an enjoyable past-time, it is also regarded as a luxury. By shopping online, consumers can shop when it suits them and can also use price comparison and review websites to ensure they are getting the best deal.

Which of the following best fits the second sentence's need for the word "fundamental"?

Accepted Answer

Major

Answer

In the context of 'a fundamental shift,' the word 'fundamental' refers to something forming a necessary base or core, or being of central importance. 'Major' best captures this meaning, indicating a significant, profound, or foundational change. The other options do not convey the same sense of deep-seated importance.

Question 4

One and done is the phrase used when a call center representative gives their customer all the information they require without sending it through to anybody else. Many call centers gauge agent productivity by counting "one and done" calls.

There are three crucial procedures to take when handling a call:
Step 1: Picking up the phone
Step 2: Talk time (also known as "talk time") with the consumer
Step 3: The agent must complete computer-based follow-up tasks (the "wrap time") following the call.

A total statistic known as "call duration" is calculated by adding together the conversation time and the wrap time. Another crucial measure in the majority of call centers is this one.

Which of the following phrases could be used in sentence 1 in place of the term "provides"?

Accepted Answer

Gives

Answer

In the sentence, 'One and done is the phrase used when a call center representative gives their customer all the information they require,' the word 'gives' is a direct and appropriate synonym for 'provides.' Both words convey the action of supplying or delivering something, in this case, information, to the customer.

Question 5

During last year's Christmas period, shops had less than half the number of visitors they had experienced just three years before. This drop demonstrates a fundamental shift in the way people are now shopping and buying.

Whilst there were concerns about online trading in the early days, this has declined now and as confidence in the internet continues to grow and grow, so too does online shopping. Consumers have busy lives and they are only getting busier. They have less time to visit the shops as they traditionally did. Whilst a trip to the shops is still regarded by many as an enjoyable past-time, it is also regarded as a luxury. By shopping online, consumers can shop when it suits them and can also use price comparison and review websites to ensure they are getting the best deal.

From the passage, which of the following statements can be inferred? Internet buying is now regarded as...

Accepted Answer

A way to fit more into their busy lives.

Answer

The passage explains that 'Consumers have busy lives and they are only getting busier. They have less time to visit the shops as they traditionally did.' It then states, 'By shopping online, consumers can shop when it suits them.' This directly implies that online shopping is valued as a flexible method to accommodate their increasingly busy schedules.

Traffic Enforcement Agent Test Practice Test

Traffic Enforcement Agent Test Practice Test

FREE Traffic Enforcement Written Comprehension Question and Answers