A venue manager is preparing for a multi-day international conference with an anticipated attendance of 5,000 people. The client has requested detailed plans for crowd management, ingress, and egress. Which of the following is the MOST critical initial step in developing an effective crowd management plan?
-
A
Hiring a third-party security firm with international experience.
-
B
Conducting a comprehensive risk assessment of the venue and event type.
-
C
Designing the layout for exhibitor booths and concession stands.
-
D
Meeting with the local tourism board to coordinate transportation.