CSPA Interpreting Graphical Information Questions and Answers

Question 1

The following bar chart shows the number of units sold per quarter for a particular product. In which quarter was there a sharp decline in sales compared to the previous quarter?

<GRAPHIC: A bar chart titled 'Quarterly Unit Sales'. Q1 bar is at 450, Q2 bar is at 600, Q3 bar is at 250, and Q4 bar is at 400.>

Accepted Answer

Q3

Answer

The chart shows sales for Q1 (450), Q2 (600), Q3 (250), and Q4 (400). The sales increased from Q1 to Q2. However, sales dropped significantly from 600 units in Q2 to 250 units in Q3, representing the sharpest decline between consecutive quarters.

Question 2

A project manager uses the following pie chart to represent the team's total work hours for a week. If the team worked a total of 160 hours, how many hours were spent on 'Testing'?

<GRAPHIC: A pie chart titled 'Weekly Work Hour Distribution'. Slices are: 'Development' at 50%, 'Meetings' at 25%, 'Testing' at 15%, and 'Admin' at 10%.>

Accepted Answer

24 hours

Answer

The pie chart shows that 'Testing' accounts for 15% of the total work hours. To find the number of hours, calculate 15% of the total 160 hours: 0.15 * 160 = 24 hours.

Question 3

The line graph below tracks the number of customer support tickets received each day over a work week. Which of the following statements is the most accurate interpretation of the graph?

<GRAPHIC: A line graph titled 'Daily Customer Support Tickets'. The x-axis is Day (Mon-Fri) and y-axis is Number of Tickets. Points are: Mon(30), Tue(45), Wed(40), Thu(60), Fri(55).>

Accepted Answer

The highest number of tickets was received on Thursday.

Answer

By reading the data points for each day, we can see: Monday (30), Tuesday (45), Wednesday (40), Thursday (60), and Friday (55). The highest point on the graph is on Thursday with 60 tickets, making it the day with the most tickets received.

Question 4

A manager is reviewing the following table on employee training completion. Based on the data, which employee has completed the highest percentage of their assigned modules?

<GRAPHIC: A table with 3 columns: 'Employee', 'Assigned Modules', 'Completed Modules'. Rows are: Ben (Assigned: 20, Completed: 15), Sarah (Assigned: 16, Completed: 12), Carlos (Assigned: 25, Completed: 20).>

Accepted Answer

Carlos

Answer

To find the completion percentage, divide Completed Modules by Assigned Modules for each employee: Ben (15/20 = 75%), Sarah (12/16 = 75%), and Carlos (20/25 = 80%). Carlos has the highest completion percentage at 80%.

Question 5

The flowchart below shows the process for submitting an expense report. An employee has just uploaded their receipts. According to the flowchart, what is the immediate next step?

<GRAPHIC: A flowchart showing boxes connected by arrows. Start -> 'Fill out expense form' -> 'Upload receipts' -> 'Submit for manager approval' -> 'Is it approved?' -> (Yes) -> 'Reimbursement processed'. -> (No) -> 'Revise and resubmit'.>

Accepted Answer

Submit the report for manager approval.

Answer

The flowchart shows a clear sequence of steps. The arrow leading from the 'Upload receipts' box points directly to the 'Submit for manager approval' box, indicating this is the immediate next action in the process.

CSPA - Core Skills Profile for Adults Practice Test

CSPA - Core Skills Profile for Adults Practice Test

CSPA Interpreting Graphical Information Questions and Answers