A certified registered nurse infusion (CRNI) is preparing to insert a peripheral intravenous catheter for a scheduled antibiotic infusion. The patient, who is alert and oriented, states, "I've had bad experiences before, and I don't want the IV." Which of the following is the most appropriate initial action for the nurse to take?
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A
Explain the risks of not receiving the antibiotic and proceed with the insertion.
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B
Document the patient's refusal in the medical record and notify the prescribing provider.
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C
Ask a family member to convince the patient to accept the treatment.
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D
Request a different nurse to attempt the insertion, as the patient may be more comfortable with someone else.