CRCR - Certified Revenue Cycle Representative Program Charge Capture and Coding Questions and Answers

Question 1

A hospital's Charge Description Master (CDM) is a critical component of the revenue cycle. Which of the following is the PRIMARY function of the CDM?

Accepted Answer

To list all billable items, services, and their corresponding charges for the facility.

Answer

The Charge Description Master (CDM), or chargemaster, is a comprehensive list of all billable items and services that a hospital provides to patients. Each entry typically includes a description of the service, a charge code, the price, and associated CPT/HCPCS codes, making it the foundational tool for generating patient bills.

Question 2

A patient receives a routine blood draw (phlebotomy) and a complex series of lab tests in a hospital outpatient setting. Which two code sets would MOST likely be used to capture the services and diagnoses for billing?

Accepted Answer

ICD-10-CM and CPT

Answer

ICD-10-CM codes are used to report diagnoses. CPT (Current Procedural Terminology) codes are used to report medical, surgical, and diagnostic procedures and services, such as a phlebotomy and lab tests, performed by healthcare professionals. HCPCS Level II codes are typically for supplies and services not included in CPT, and ICD-10-PCS is used for inpatient hospital procedures.

Question 3

A revenue cycle representative is reviewing a daily report that compares clinical documentation in the EHR with the charges posted to patient accounts. Several instances are found where a documented procedure was not charged. This process is known as:

Accepted Answer

Charge reconciliation

Answer

Charge reconciliation is the process of comparing clinical documentation and records against the charges posted to a patient's account to ensure that all services rendered have been captured and billed accurately. This helps prevent revenue loss from missed charges.

Question 4

Which of the following scenarios would necessitate the use of a HCPCS Level II code instead of a CPT code?

Accepted Answer

Billing for durable medical equipment (DME), such as a wheelchair.

Answer

HCPCS Level II codes are used to identify products, supplies, and services not included in the CPT code set. This includes items like ambulance services, durable medical equipment (DME), prosthetics, and certain drugs. Physician services like exams, surgeries, and interpretations are billed with CPT codes.

Question 5

During a departmental audit, it was discovered that a specific surgical supply was consistently being used during a procedure but was not being documented on the charge sheet. What is the MOST likely negative outcome of this error?

Accepted Answer

Revenue leakage for the healthcare facility.

Answer

Failing to capture charges for all services and supplies provided results in revenue leakage. The hospital incurs the cost of the supply but does not receive reimbursement, leading to a direct financial loss. While patients may have lower bills, the primary impact on the facility is negative.

CRCR - Certified Revenue Cycle Representative Program Practice Test

CRCR - Certified Revenue Cycle Representative Program Practice Test

CRCR - Certified Revenue Cycle Representative Program Charge Capture and Coding Questions and Answers