CPM CPM Performance Management & Appraisal

Question 1

The PRIMARY purpose of a performance appraisal in management is to:

Accepted Answer

Provide feedback and support employee development and goal alignment

Answer

Performance appraisals are designed to give employees structured feedback that drives development and aligns individual performance with organizational goals.

Question 2

Which performance appraisal method collects feedback from supervisors, peers, subordinates, and the employee themselves?

Accepted Answer

360-degree feedback

Answer

360-degree feedback gathers a comprehensive view of performance from multiple sources including peers, direct reports, supervisors, and self-assessment.

Question 3

SMART goals in performance management are defined as goals that are:

Accepted Answer

Specific, measurable, achievable, relevant, and time-bound

Answer

SMART goals must be Specific, Measurable, Achievable, Relevant, and Time-bound to provide clear direction and enable objective evaluation.

Question 4

Which appraisal bias occurs when a manager rates all employees similarly, ignoring actual performance differences?

Accepted Answer

Central tendency error

Answer

Central tendency error happens when a rater avoids extreme ratings and clusters all evaluations near the middle of the scale.

Question 5

Management by Objectives (MBO) involves:

Accepted Answer

Employees and managers jointly setting measurable goals

Answer

MBO is a participative process in which managers and employees collaboratively establish specific, measurable objectives for the evaluation period.

(CPM) Certified Professional Manager Practice Test

(CPM) Certified Professional Manager Practice Test

CPM CPM Performance Management & Appraisal