CPHR Labour and Employee Relations Questions and Answers

Question 1

A union suspects an employer is assigning bargaining unit work to non-union managers, a direct violation of their collective agreement. The union files a grievance, but after several steps, the parties cannot agree on a resolution. According to Canadian labour law, what is the required final step for resolving this dispute?

Accepted Answer

The dispute must be referred to a neutral third-party arbitrator for a binding decision.

Answer

Canadian labour legislation mandates that every collective agreement must include a provision for the final and binding settlement of disputes arising from the interpretation or application of the agreement, without a work stoppage. This final step is typically grievance arbitration, where a neutral arbitrator or a board of arbitration makes a decision that both parties must legally follow.

Question 2

An employee in a federally regulated industry is terminated. The employee believes the union did not properly investigate their case before deciding not to proceed to arbitration. Which of the following legal principles requires the union to represent all employees in the bargaining unit in a manner that is not arbitrary, discriminatory, or in bad faith?

Accepted Answer

The duty of fair representation

Answer

The duty of fair representation is a legal obligation imposed on unions to represent all employees in the bargaining unit fairly, impartially, and without ill will. This means a union's decisions, particularly regarding grievances, must be based on a thorough investigation and an objective assessment of the case, and not be influenced by arbitrary, discriminatory, or bad faith motives.

Question 3

A collective agreement contains a 'management rights' clause. What is the primary purpose of this clause from the employer's perspective?

Accepted Answer

To retain authority over key business decisions not explicitly limited by the agreement.

Answer

A management rights clause is a provision in a collective agreement that reserves to management the authority over specific areas of the business, except as otherwise specified in the agreement. This typically includes the right to direct the workforce, determine the methods of operation, and make decisions about hiring, promoting, and managing the business, ensuring operational autonomy in areas not conceded during bargaining.

Question 4

After months of unsuccessful negotiations for a new collective agreement, a union and an employer in a provincially-regulated sector have reached an impasse. The union has conducted a successful strike vote. Before a legal strike can commence, which of the following conditions must typically be met?

Accepted Answer

The government must issue a 'no-board' report, followed by a cooling-off period.

Answer

In most Canadian jurisdictions, before a legal strike or lockout can occur, the parties must have bargained in good faith, often utilized conciliation or mediation services, and a 'no-board' report is issued by the Minister of Labour, indicating a board of conciliation will not be appointed. A mandatory 'cooling-off' period must then pass after the report is issued before any legal job action can begin. While a strike vote and notice are also required, the no-board report and cooling-off period are critical preceding steps.

Question 5

An HR manager at a unionized manufacturing plant is dealing with an employee who has been late three times in one month, a violation of company policy. The collective agreement specifies a 'just cause' standard for discipline. What approach should the HR manager take first?

Accepted Answer

Implement the first step of a progressive discipline process, such as a verbal warning.

Answer

In a unionized environment with a 'just cause' provision, employers are expected to use progressive discipline for non-serious misconduct. This approach is corrective rather than punitive and involves a series of escalating steps (e.g., verbal warning, written warning, suspension, termination) to give the employee an opportunity to correct their behaviour. Immediate termination would likely be overturned at arbitration as being too severe for this type of infraction.

(CPHR) Chartered Professional in Human Resources Practice Test

(CPHR) Chartered Professional in Human Resources Practice Test

CPHR Labour and Employee Relations Questions and Answers