CPHR CPHR Performance Management

Question 1

What is the primary purpose of a performance management system in an organization?

Accepted Answer

To align individual performance with organizational goals and drive continuous improvement

Answer

Performance management systems exist to align individual employee efforts with organizational strategy, identify development needs, and foster continuous performance improvement.

Question 2

What does the acronym 'SMART' stand for in the context of performance goal setting?

Accepted Answer

Specific, Measurable, Achievable, Relevant, Time-bound

Answer

SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound, providing a framework for setting clear and attainable performance objectives.

Question 3

Which performance appraisal method compares employees against each other rather than against a fixed standard?

Accepted Answer

Ranking method

Answer

The ranking method is a relative evaluation approach that orders employees from best to worst performer, comparing individuals against each other rather than an absolute standard.

Question 4

What is a '360-degree feedback' performance assessment?

Accepted Answer

Feedback collected from an employee's supervisors, peers, subordinates, and sometimes customers

Answer

360-degree feedback gathers performance input from multiple sources surrounding the employee—managers, peers, direct reports, and sometimes customers—to provide a comprehensive view of performance.

Question 5

What is the 'halo effect' in performance appraisal?

Accepted Answer

When one positive trait influences the overall rating of an employee

Answer

The halo effect occurs when a rater allows one positive characteristic or performance area to positively influence their evaluation of all other aspects of an employee's performance.

(CPHR) Chartered Professional in Human Resources Practice Test

(CPHR) Chartered Professional in Human Resources Practice Test

CPHR CPHR Performance Management