CALA - Certified Automotive Loss Adjuster Automotive Systems and Terminology Questions and Answers

Question 1

In automotive construction, which component provides the primary vertical support for the front of the roof and frames the windshield?

Accepted Answer

A-Pillar

Answer

The A-pillar is the structural post that connects the roof to the main body of the car and frames the windshield on both sides. Rocker panels are below the doors, quarter panels are at the rear, and the bumper reinforcement is part of the bumper system.

Question 2

A vehicle equipped with a Lane Keeping Assist system requires a windshield replacement. Which of the following procedures is essential immediately after the new windshield is installed to ensure the system functions correctly?

Accepted Answer

Calibrating the forward-facing camera

Answer

Lane Keeping Assist and other Advanced Driver-Assistance Systems (ADAS) rely on a forward-facing camera that is typically mounted to the windshield. Replacing the windshield alters the camera's precise position, requiring a recalibration to ensure the system can accurately interpret lane markings and other road data.

Question 3

Which of the following accurately describes a typical Front-Wheel Drive (FWD) vehicle configuration?

Accepted Answer

A transverse-mounted engine where the engine and transaxle power the front wheels.

Answer

A Front-Wheel Drive (FWD) system is most commonly characterized by a transverse-mounted engine, where the engine's crankshaft is oriented side-to-side. This setup allows for a compact design where a transaxle (a combination of a transmission and differential) delivers power directly to the front wheels.

Question 4

What is the primary function of a MacPherson strut in a modern vehicle's suspension system?

Accepted Answer

To serve as both a shock-absorbing damper and a structural member of the suspension.

Answer

The MacPherson strut is a common suspension design that integrates a shock-absorbing damper and a coil spring into a single unit. It serves this dual purpose while also acting as a critical structural component that connects the wheel assembly to the vehicle's unibody or frame.

Question 5

An estimate is being written to repair a fender. To gain proper access for the repair, the technician must detach the front bumper cover and then reinstall the exact same bumper cover after the fender work is complete. Which labor operation term correctly describes the work performed on the bumper cover?

Accepted Answer

Remove and Install (R&I)

Answer

Remove and Install (R&I) is the correct term for removing a part to gain access to another area and then reinstalling the same, original part. Remove and Replace (R&R) is used only when the part being removed is discarded and replaced with a new or different part.

(CALA) Certified Automotive Loss Adjuster Practice Test

(CALA) Certified Automotive Loss Adjuster Practice Test

CALA - Certified Automotive Loss Adjuster Automotive Systems and Terminology Questions and Answers