ASCP Quality & Professional Issues

Question 1

Which department would perform a hemogram?

Accepted Answer

hematology

Answer

A hemogram, also known as a Complete Blood Count (CBC), is a comprehensive blood test that analyzes various components of blood, including red blood cells, white blood cells, and platelets. This test is performed in the hematology department, which specializes in the study of blood and blood-forming organs, and the diagnosis of blood disorders.

Question 2

The main goals of managed care are all of the following, with the exception of:

Accepted Answer

increase per-patient revenue

Answer

Managed care systems aim to provide quality healthcare efficiently while containing costs and managing patient care effectively. Their primary goals include promoting preventive care, coordinating services, and controlling expenditures. Increasing per-patient revenue is typically a financial goal of individual providers or facilities, not a core objective of the managed care model itself, which focuses on overall cost-effectiveness and population health.

Question 3

Which of the following groups offers proficiency testing and volunteer laboratory inspections?

Accepted Answer

CAP

Answer

The College of American Pathologists (CAP) is a leading organization that provides laboratory accreditation and proficiency testing programs. CAP accreditation ensures that laboratories meet rigorous quality and safety standards, while proficiency testing evaluates the accuracy and reliability of laboratory results by comparing them to peer data.

Question 4

Why are obsolete evacuated tubes not allowed to be used in quality control procedures?

Accepted Answer

all of these are true

Answer

Obsolete or expired evacuated tubes should never be used for specimen collection, even for quality control. Over time, the vacuum can degrade, preventing proper fill volume, and additives (like anticoagulants or gels) can lose their efficacy. This can lead to incorrect blood-to-additive ratios, incomplete clotting or preservation, and ultimately inaccurate test results, compromising patient care.

Question 5

If you are five feet away from someone, what distance are you within the Zone of Comfort?

Accepted Answer

Social Distance

Answer

The Zone of Comfort, or proxemics, defines different personal space distances. Social distance typically ranges from 4 to 12 feet and is used for impersonal business and social gatherings. Being five feet away from someone falls squarely within this range, indicating a formal or professional interaction rather than an intimate or personal one.

ASCP Phlebotomy Technician Exam Practice Test

ASCP Phlebotomy Technician Exam Practice Test

ASCP Quality & Professional Issues