AARC AARC - Accredited Automotive Recycler Customer Service & Parts Sales Questions and Answers 2

Question 1

In the U.S. recycled auto parts market, what does the acronym 'OEM' mean when describing a part's origin?

Accepted Answer

Original Equipment Manufacturer

Answer

OEM refers to parts made by the original vehicle manufacturer, which are typically preferred over aftermarket alternatives.

Question 2

Which pricing strategy do most AARC-certified recyclers use to ensure competitive and consistent used parts pricing?

Accepted Answer

Reference to industry price guides such as Hollander or Car-Part.com market data

Answer

Industry price guides and market data tools like Car-Part.com ensure recyclers price competitively and consistently.

Question 3

When advertising recycled parts online through platforms like Car-Part.com, what is the most important data field to keep accurate?

Accepted Answer

Part condition/grade and interchange number

Answer

Accurate condition/grade and interchange numbers ensure customers find the right part and reduce costly returns.

Question 4

What does 'LKQ' stand for in the recycled auto parts industry?

Accepted Answer

Like Kind and Quality

Answer

LKQ (Like Kind and Quality) is a standard used by insurers to specify recycled parts that match the condition of the damaged original.

Question 5

An AARC-certified recycler selling to body shops should be familiar with which industry-standard estimating system that insurers use to specify parts?

Accepted Answer

CCC ONE, Mitchell, or Audatex (Solera)

Answer

CCC ONE, Mitchell, and Audatex are the major estimating platforms insurers and body shops use to specify OEM, aftermarket, and recycled parts.

(AARC) Accredited Automotive Recycler Certification Practice Test

(AARC) Accredited Automotive Recycler Certification Practice Test

AARC AARC - Accredited Automotive Recycler Customer Service & Parts Sales Questions and Answers 2