OIT Communication and Documentation 2 — Questions and Answers
Question 1: A tradesperson receives a verbal instruction that conflicts with the written work order. What is the correct course of action?
- Follow the verbal instruction since it is more recent
- Follow the written work order without question
- Clarify the discrepancy with the supervisor before proceeding (Correct answer)
- Choose whichever instruction is easier to complete
Correct answer: Clarify the discrepancy with the supervisor before proceeding
When verbal and written instructions conflict, always seek clarification from the supervisor to avoid errors and ensure accountability.
Question 2: Which of the following is the primary purpose of a Material Safety Data Sheet (MSDS/SDS) in an industrial setting?
- To track inventory levels of chemicals on site
- To provide hazard and safe handling information for chemical substances (Correct answer)
- To document the purchase price of materials
- To serve as a shipping manifest for deliveries
Correct answer: To provide hazard and safe handling information for chemical substances
An SDS provides workers with critical safety information about chemical hazards, safe handling, storage, and emergency procedures.
Question 3: When completing a daily log in an industrial trades environment, entries should be:
- Written at the end of the week to summarize activities
- Recorded in real time or as soon as possible after each task (Correct answer)
- Left blank if no incidents occurred
- Only completed when a supervisor requests it
Correct answer: Recorded in real time or as soon as possible after each task
Timely log entries ensure accuracy and provide a reliable record for safety, accountability, and troubleshooting.
Question 4: What does the acronym 'PPE' stand for in trade documentation and safety communication?
- Pre-Planning Equipment
- Personal Protective Equipment (Correct answer)
- Process Performance Evaluation
- Planned Preventive Engineering
Correct answer: Personal Protective Equipment
PPE stands for Personal Protective Equipment, which includes items such as hard hats, gloves, safety glasses, and steel-toed boots.
Question 5: A lockout/tagout (LOTO) procedure document must include which critical piece of information?
- The cost of the equipment being serviced
- The specific steps to isolate and de-energize each energy source (Correct answer)
- The name of the equipment manufacturer's sales representative
- The scheduled production output for the day
Correct answer: The specific steps to isolate and de-energize each energy source
LOTO documentation must detail every energy source and the exact steps to isolate them to protect workers during maintenance.
Question 6: Which communication method is most appropriate when conveying complex technical instructions to a team of tradespeople?
- A brief verbal announcement over the PA system
- A detailed written procedure with diagrams distributed to all team members (Correct answer)
- An informal text message to each worker individually
- A posted sticky note on the equipment
Correct answer: A detailed written procedure with diagrams distributed to all team members
Complex technical instructions require written documentation with visuals to ensure clarity, consistency, and a reference workers can return to.
Question 7: In Ontario industrial workplaces, who is legally required to be informed when a workplace injury occurs?
- Only the injured worker's immediate family
- The Ministry of Labour, Training and Skills Development for serious injuries (Correct answer)
- Only the company's insurance provider
- No one, unless the injury requires hospitalization for more than 30 days
Correct answer: The Ministry of Labour, Training and Skills Development for serious injuries
Under the Occupational Health and Safety Act (OHSA), serious workplace injuries must be reported to the Ministry of Labour, Training and Skills Development.
OIT Communication and Documentation 2
A tradesperson receives a verbal instruction that conflicts with the written work order.
What is the correct course of action?