OET Reading: Workplace Text Comprehension 3

Question 1

An email subject line reads 'URGENT: Pharmacy closure 13:00-14:00 today'. What is the main purpose of the message?

Accepted Answer

To warn staff of a temporary pharmacy closure

Answer

To announce a permanent change of hours

Answer

To request new pharmacy staff

Answer

To advertise a new medication

Question 2

A handover note says: 'Mr Lee remains nil by mouth pending review.' What does this instruct staff to do?

Accepted Answer

Give him nothing to eat or drink

Answer

Offer a light meal

Answer

Encourage extra fluids

Answer

Provide only water

Question 3

A notice reads: 'Fire exits must remain unobstructed at all times.' Which situation breaches this rule?

Accepted Answer

A trolley left parked across an exit

Answer

A clear, marked exit pathway

Answer

An exit sign that is illuminated

Answer

A closed but unlocked exit door

Question 4

A bulletin states: 'Annual leave requests submitted after the 15th will be processed the following month.' A request is submitted on the 18th. When is it processed?

Accepted Answer

The following month

Answer

The same week

Answer

Immediately

Answer

It is rejected

Question 5

A label reads: 'Store between 2°C and 8°C. Do not freeze.' At which temperature is the item correctly stored?

Accepted Answer

5°C

Answer

0°C

Answer

-2°C

Answer

10°C

Question 6

A memo notes: 'Agency staff are not authorised to administer controlled drugs without a permanent staff witness.' When may agency staff give controlled drugs?

Accepted Answer

When a permanent staff member witnesses

Answer

At any time independently

Answer

Only during night shifts

Answer

Never under any circumstances

Question 7

A poster states: 'Report needlestick injuries to occupational health within one hour.' An injury occurs at 09:00. By when must it be reported?

Accepted Answer

10:00

Answer

12:00

Answer

End of shift

Answer

Next day