OEC Feedback Methods 4 — Questions and Answers
Question 1: Which principle from Hattie and Timperley's feedback model addresses 'where the learner is going'?
- Feed Up (Correct answer)
- Feed Back
- Feed Forward
- Feed Across
Correct answer: Feed Up
In Hattie and Timperley's model, 'Feed Up' clarifies the learning goal — where the learner is headed.
Question 2: An online instructor wants to provide feedback that is most likely to motivate struggling students to persist. Which type is recommended?
- Person-focused feedback ('You are not a strong writer')
- Outcome-focused feedback based solely on the final grade
- Process-focused feedback that recognizes specific strategies used and suggests next steps (Correct answer)
- Normative feedback comparing the student to top performers
Correct answer: Process-focused feedback that recognizes specific strategies used and suggests next steps
Process-focused feedback reinforces effective strategies and provides concrete next steps, sustaining motivation better than person or outcome labels.
Question 3: Which scenario represents 'dialogic' feedback in an online course?
- An instructor posts a final score without commentary
- A student receives a rubric score sheet with no opportunity to respond
- An instructor comments on a draft and invites the student to reply, ask questions, and negotiate meaning (Correct answer)
- An automated system sends a grade report at the end of the term
Correct answer: An instructor comments on a draft and invites the student to reply, ask questions, and negotiate meaning
Dialogic feedback treats assessment as a two-way conversation where students actively participate in making sense of evaluative information.
Question 4: What is a key risk of providing ONLY positive feedback in an online learning environment?
- Students may feel too confident and stop asking for help
- Students may not receive the accurate information needed to identify and correct errors (Correct answer)
- Instructors lose credibility with high-achieving students
- Positive feedback violates most LMS policies
Correct answer: Students may not receive the accurate information needed to identify and correct errors
Exclusively positive feedback can mask areas needing improvement, leaving students without the accurate picture necessary for growth.
Question 5: In an online course, which practice BEST supports students in using instructor feedback effectively?
- Requiring students to submit a revision plan or reflection after receiving feedback (Correct answer)
- Providing feedback only on the final assignment to avoid confusion
- Giving feedback in the same format for every assignment regardless of type
- Keeping all feedback confidential and inaccessible after the course ends
Correct answer: Requiring students to submit a revision plan or reflection after receiving feedback
Requiring a revision plan or reflection ensures students actively engage with feedback rather than simply reading and ignoring it.
Question 6: When adapting feedback for English Language Learners in an online US course, which approach is most appropriate?
- Correct every grammatical error to ensure language accuracy above all else
- Focus feedback on language errors only and ignore content quality
- Prioritize feedback on meaning and content first, then selectively address language patterns that interfere with communication (Correct answer)
- Use only automated grammar-checking tools to avoid instructor bias
Correct answer: Prioritize feedback on meaning and content first, then selectively address language patterns that interfere with communication
For ELL students, addressing content first respects their ideas while selectively targeting language errors that impede comprehension avoids overwhelming them.
Question 7: An online educator uses a 'two stars and a wish' feedback protocol. What does 'a wish' represent?
- A statement of what the instructor wished the student had done differently
- One specific, actionable suggestion for improvement (Correct answer)
- A grade the student wishes they could earn instead
- An optional extra-credit opportunity
Correct answer: One specific, actionable suggestion for improvement
In the 'two stars and a wish' protocol, the 'wish' is a single constructive suggestion pointing toward a concrete improvement.
Which principle from Hattie and Timperley's feedback model addresses 'where the learner is going'?