NYC NYC Civil Service Written Comprehension and Expression Questions and Answers 3

Question 1

A procedure manual states: 'When a client disputes a determination, the caseworker must (1) log the dispute in the system, (2) notify the supervisor within one business day, and (3) provide the client with a written explanation within five business days.' A caseworker logs the dispute and notifies the supervisor but never sends the written explanation. How many steps did the caseworker complete?

Accepted Answer

Two of the three steps

Answer

The caseworker completed steps 1 and 2 but failed step 3, completing two of the three required steps.

Question 2

Which revision BEST improves the following sentence for an official report? Original: 'It is the opinion of this writer that the aforementioned individual was in a state of intoxication.'

Accepted Answer

The subject appeared intoxicated.

Answer

'The subject appeared intoxicated' is direct, professional, and free of unnecessary first-person hedging and legalistic filler.

Question 3

A regulation states: 'No employee shall disclose confidential case information to any person not authorized to receive it, including family members of the employee.' An employee's spouse asks about a case the employee is working on. Under this regulation, the employee should:

Accepted Answer

Decline to share any case information with the spouse

Answer

The regulation explicitly prohibits disclosure to family members, so the employee must decline to share any case information with the spouse.

Question 4

Read the following passage: 'The City's procurement rules require three competitive bids for any purchase exceeding $20,000. Purchases below this threshold may use a simplified process.' A department needs to purchase office furniture costing $18,500. Which process applies?

Accepted Answer

The simplified process, since the purchase is below $20,000

Answer

At $18,500, the purchase falls below the $20,000 threshold, so the simplified procurement process applies.

Question 5

Which of the following sentences contains a grammatical error?

Accepted Answer

Each of the employees are required to complete the annual training.

Answer

'Each' is a singular subject and requires the singular verb 'is,' not the plural 'are.'

NYC - Civil Service Exam Practice Test

NYC - Civil Service Exam Practice Test

NYC NYC Civil Service Written Comprehension and Expression Questions and Answers 3