NYC - Civil Service Exam Civil Service Information Ordering and Rules 1

Question 1

A file room clerk must arrange five permit folders in ascending numerical order by permit number: Permit 4782, Permit 1034, Permit 3156, Permit 1340, Permit 2891. What is the correct order?

Accepted Answer

1034, 1340, 2891, 3156, 4782

Answer

Arranging in ascending (lowest to highest) numerical order: 1034 < 1340 < 2891 < 3156 < 4782. Option B swaps 3156 and 2891; Option C swaps the first two; Option D places 2891 before 1340.

Question 2

A city agency's permit approval process has five mandatory steps: (1) application received, (2) eligibility check, (3) document verification, (4) supervisor sign-off, (5) permit issued. An employee completed steps 1 and 2 but then discovered that step 2 was performed incorrectly. According to the rules, what must happen next?

Accepted Answer

Redo step 2 correctly before moving on to step 3

Answer

Sequential mandatory procedures require each step to be completed correctly before advancing. Since step 2 was done incorrectly, it must be redone before the employee can move to step 3 — there is no provision to carry an error forward or skip ahead for a supervisor fix.

Question 3

Agency processing rules state: Standard requests are handled in the order received; Expedited requests move ahead of all Standard requests and are processed among themselves in order received; Emergency requests move ahead of all other requests and are processed among themselves in order received. Five requests arrive: Request 1 (Standard, 8:00 AM), Request 2 (Expedited, 8:20 AM), Request 3 (Standard, 8:45 AM), Request 4 (Emergency, 9:10 AM), Request 5 (Expedited, 9:25 AM). What is the correct processing order?

Accepted Answer

4, 2, 5, 1, 3

Answer

Emergency requests are processed first — only Request 4. Expedited requests go next in the order received — Request 2 (8:20 AM), then Request 5 (9:25 AM). Standard requests go last in the order received — Request 1 (8:00 AM), then Request 3 (8:45 AM). Correct order: 4, 2, 5, 1, 3.

Question 4

Which of the following lists of employee last names is arranged in correct alphabetical order?

Accepted Answer

Delgado, DeMarco, Dennis, DeSouza

Answer

Comparing letter by letter: all four names share D-E as the first two letters. The third letters are L (Delgado), M (DeMarco), N (Dennis), and S (DeSouza). Since L < M < N < S alphabetically, the correct order is Delgado, DeMarco, Dennis, DeSouza.

Question 5

A records manager must file five case folders from newest to oldest: Folder A (March 8, 2025), Folder B (November 22, 2024), Folder C (March 2, 2025), Folder D (December 5, 2024), Folder E (March 8, 2024). What is the correct order?

Accepted Answer

A, C, D, B, E

Answer

Newest to oldest: A (March 8, 2025) is most recent; C (March 2, 2025) is next; among 2024 folders, D (December 5) is later than B (November 22); E (March 8, 2024) is oldest. Correct order: A, C, D, B, E.

NYC - Civil Service Exam Practice Test

NYC - Civil Service Exam Practice Test

NYC - Civil Service Exam Civil Service Information Ordering and Rules 1