NRPA Technology & Tools 2 — Questions and Answers
Question 1: Which type of software is most commonly used by parks and recreation agencies to manage facility reservations and program registrations online?
- Activity management software (Correct answer)
- Geographic information systems
- Asset management platforms
- Human resources software
Correct answer: Activity management software
Activity management software (such as ActiveNet or RecDesk) is specifically designed to handle facility reservations and program registrations for parks and recreation agencies.
Question 2: What does GIS stand for in the context of parks and recreation planning?
- General Infrastructure System
- Geographic Information System (Correct answer)
- Government Integration Software
- Grid Inventory Scanning
Correct answer: Geographic Information System
GIS stands for Geographic Information System, a tool used to map, analyze, and visualize spatial data for park planning and management.
Question 3: Which metric is BEST tracked using a computerized maintenance management system (CMMS) in a parks department?
- Visitor satisfaction scores
- Work order completion rates (Correct answer)
- Social media engagement
- Revenue per program
Correct answer: Work order completion rates
A CMMS is specifically designed to track maintenance work orders, asset history, and repair completion rates for facilities and equipment.
Question 4: A recreation manager wants to send automated reminders to program registrants. Which technology feature supports this?
- Point-of-sale terminal
- Automated email/SMS notification system (Correct answer)
- Digital sign software
- Inventory barcode scanner
Correct answer: Automated email/SMS notification system
Automated email or SMS notification systems integrated into registration platforms send reminders to participants without manual staff effort.
Question 5: What is the primary purpose of using drone technology in parks and recreation?
- Selling aerial photos to the public
- Conducting facility inspections and land surveys (Correct answer)
- Replacing ranger patrols entirely
- Processing online registrations
Correct answer: Conducting facility inspections and land surveys
Drones are used by parks agencies for aerial inspections of infrastructure, land surveys, and monitoring natural resources over large areas.
Question 6: Which data privacy regulation most directly affects how U.S. parks and recreation agencies collect data from children under 13 online?
- GDPR
- HIPAA
- COPPA (Correct answer)
- FERPA
Correct answer: COPPA
COPPA (Children's Online Privacy Protection Act) governs how websites and online services may collect data from children under 13 in the United States.
Question 7: When evaluating new technology for a parks department, which factor should be considered FIRST?
- Whether the vendor offers the lowest price
- Whether the technology meets the agency's operational needs (Correct answer)
- Whether staff prefer the interface design
- Whether competitors are using the same tool
Correct answer: Whether the technology meets the agency's operational needs
Technology selection should begin with a needs assessment to ensure the solution addresses the agency's specific operational challenges and goals.
NRPA Technology & Tools 2
Which type of software is most commonly used by parks and recreation agencies to manage facility reservations and program registrations online?