Human Resource Management & Leadership Flashcards

Which management theory emphasizes that employee motivation is driven by satisfying higher-level needs such as self-actualization and esteem, rather than just pay?

Answer: Maslow's Hierarchy of Needs

Maslow's Hierarchy of Needs proposes that people are motivated to fulfill higher-level needs (esteem, self-actualization) once basic physiological and safety needs are met.

What is the key distinction between a volunteer and an employee in a parks and recreation agency under FLSA guidelines?

Answer: Volunteers freely offer services without expectation of compensation; employees receive wages

Under FLSA, a volunteer freely gives their time without the promise or expectation of compensation, while employees are engaged in exchange for pay.

In parks and recreation HR, what is the main purpose of establishing an Employee Assistance Program (EAP)?

Answer: To provide confidential counseling and support services for employees facing personal or work-related problems

EAPs offer confidential assessment, counseling, and referral services to help employees resolve personal problems that may affect their job performance and well-being.

Which collective bargaining concept refers to the obligation of park and recreation management and union representatives to negotiate wages, hours, and working conditions in good faith?

Answer: Duty to bargain

The duty to bargain requires both management and union representatives to meet and negotiate mandatory subjects—wages, hours, and working conditions—in good faith.

What type of organizational structure, common in large parks and recreation departments, groups employees by specialized functions such as programming, maintenance, and administration?

Answer: Functional organizational structure

A functional organizational structure groups employees by department or specialty area, enabling expertise concentration and clear reporting lines within parks and recreation agencies.

When a parks and recreation director wants to reduce turnover among seasonal staff, which retention strategy is most supported by motivational research?

Answer: Providing meaningful work, recognition, and opportunities for skill development

Research consistently shows that meaningful work, recognition, and growth opportunities are among the strongest predictors of employee retention and job satisfaction.

Which federal agency is primarily responsible for enforcing workplace safety regulations that affect parks and recreation facility employees?

Answer: Occupational Safety and Health Administration (OSHA)

OSHA establishes and enforces workplace safety and health standards to ensure safe working conditions for all employees, including those in parks and recreation facilities.