NRCMA Patient Intake 4

Question 1

A new patient hands the medical assistant their insurance card. The medical assistant should:

Accepted Answer

Make a copy or scan both sides of the card and attach it to the patient's record

Answer

Return the card without documenting since the patient will provide it again at billing

Answer

Record only the insurance company name

Answer

Ask the patient to write down their policy number on a form

Question 2

When using the OPQRST method to assess a patient's pain during intake, 'R' stands for:

Accepted Answer

Radiation — whether the pain spreads to another location

Answer

Rate — how fast the pain started

Answer

Recurrence — how many times the pain has occurred

Answer

Rest — whether the pain improves with rest

Question 3

A patient with a known latex allergy is being brought back for intake. The medical assistant should FIRST:

Accepted Answer

Alert the care team and ensure latex-free supplies are used throughout the encounter

Answer

Document the allergy but proceed normally since latex is rarely used in offices

Answer

Ask the patient if they are sure about the allergy before making changes

Answer

Postpone the appointment to allow time to order latex-free supplies

Question 4

Which of the following is an example of a subjective finding documented during patient intake?

Accepted Answer

The patient reports a headache rating 7/10 for the past two days

Answer

Blood pressure measured at 130/84 mmHg

Answer

Temperature of 99.1°F recorded by the medical assistant

Answer

Pulse oximetry reading of 97%

Question 5

A patient refuses to answer questions about substance use during intake. The medical assistant should:

Accepted Answer

Respect the refusal, document that the patient declined to answer, and inform the provider

Answer

Insist the patient answer before proceeding with the visit

Answer

Skip the substance use section entirely without noting the refusal

Answer

Contact the patient's emergency contact for the information

Question 6

A patient's BMI is calculated at 32 during intake. This value falls into which category?

Accepted Answer

Obese

Answer

Overweight

Answer

Normal weight

Answer

Underweight

Question 7

When rooming a patient, the medical assistant notices the patient appears short of breath and is using accessory muscles to breathe. The BEST action is to:

Accepted Answer

Immediately notify the provider and stay with the patient

Answer

Complete the full intake before mentioning the observation

Answer

Ask the patient to take a few deep breaths and proceed

Answer

Document the observation and leave the patient alone to rest