NRCMA Administrative Skills 2

Question 1

Which scheduling method assigns specific appointment times to individual patients throughout the day?

Accepted Answer

Stream scheduling

Answer

Stream scheduling assigns each patient a specific appointment time slot, distributing patients evenly throughout the day to minimize waiting.

Question 2

A patient calls requesting their laboratory results. The medical assistant should first:

Accepted Answer

Verify the patient's identity before releasing any information

Answer

HIPAA requires verification of patient identity before disclosing any protected health information, including lab results.

Question 3

Which form is completed by the patient to designate who may receive their medical information?

Accepted Answer

Authorization for release of information

Answer

An Authorization for Release of Information (ROI) form specifies exactly who may receive a patient's PHI and for what purpose.

Question 4

When posting payments in a manual pegboard system, the daysheet records:

Accepted Answer

All daily financial transactions including charges, payments, and adjustments

Answer

The daysheet (daily log) in a pegboard system captures all transactions: charges, payments, and adjustments for every patient seen that day.

Question 5

An ICD-10-CM code is used to report:

Accepted Answer

Diagnoses and conditions

Answer

ICD-10-CM codes identify diagnoses, symptoms, and conditions and are required on insurance claims to justify medical necessity.

(NRCMA) Nationally Registered Certified Medical Assistant Practice Test