If you're pursuing your National Notary Association (NNA) Notary Signing Agent certification, there's one step you can't skip: the NNA background check. It's not optional, it's not a formality, and it can determine whether you get certified at all. This guide walks you through exactly what's screened, how the process works, what results can disqualify you, and what to do if something concerning shows up.
Notary Signing Agents handle sensitive, high-value documents โ mortgage closings, refinances, real estate transactions. The loan industry built the NNA background check requirement into their standards because lenders and title companies need confidence that the notary handling borrowers' personal financial data doesn't have a history of fraud, theft, or financial crimes.
The NNA background screening is a core part of the Signing Professional Workgroup (SPW) standards that major lenders and title companies adopted. If you want to work with companies that follow SPW standards โ and most serious NSA work requires it โ you need to pass this screening. It's not just NNA policy; it's an industry standard.
The NNA uses a third-party background screening provider to run a thorough check. Here's what gets searched:
The standard NNA background check covers 7 years of criminal history at minimum, though some searches go further back depending on the crime type. Certain serious offenses (fraud, financial crimes, violent felonies) may be reviewed regardless of how long ago they occurred.
It's a national background check โ not just your current state. If you lived in three different states over the past decade, all three are searched.
The background check is initiated when you complete your NSA certification. Here's the typical flow:
One important point: you must use an NNA-approved background screening provider to meet the SPW standard. Running a generic background check somewhere else won't satisfy lender requirements. The NNA partners with specific providers whose reports are accepted by companies that follow SPW standards.
The NNA doesn't publish a rigid binary pass/fail list โ results are reviewed in context. But certain record types create serious barriers:
The NNA background check standard focuses on crimes relevant to the work: financial crimes, fraud, crimes involving dishonesty, and crimes that could compromise a borrower's safety or data security. A 15-year-old, non-violent misdemeanor is treated very differently from a recent financial fraud conviction.
This trips people up. An arrest without conviction should not disqualify you. Under the Fair Credit Reporting Act (FCRA) and most state laws, background checks can only report convictions (and pending charges). An arrest that was dismissed, expunged, or resulted in acquittal generally won't appear on an FCRA-compliant background check โ and the NNA screening follows FCRA guidelines.
If you have an old arrest on your record that was dismissed, it shouldn't show up. If it does, you have the right to dispute it.
Don't assume you're automatically disqualified. Here's what to do:
The notary industry isn't looking to permanently bar everyone with any record. They're trying to protect consumers from people who are likely to commit fraud in a high-trust position. Those are different things.
The NNA background check doesn't last forever. For the NNA certification to remain in good standing, the background check must be renewed. The typical renewal cycle is:
Some title companies and lenders have stricter requirements โ they may require an annual background check for signing agents on their approved lists. If you work for platforms like NotaryCam, Snapdocs, or similar services, check their specific requirements. The NNA certification is a baseline; individual companies can and do add their own screening layers.
Important distinction: the NNA background check is for the NNA Signing Agent certification โ it's a private industry standard. It's separate from the background check your state requires for your notary commission.
Most states require a background check as part of the notary commission application process. That check is run by your state's notary-regulating authority (often the Secretary of State's office) and determines whether you can be commissioned as a notary at all.
You may end up with two separate background checks: one for your state commission and one for the NNA certification. They serve different purposes and go to different parties. The state check gates your ability to legally perform notarial acts; the NNA check gates your ability to get loan signing work through companies that follow SPW standards.
For more on the full certification path, the NNA practice test PDF is worth reviewing alongside your exam prep. And if you're working through which state-specific notary requirements apply to you, resources like the Illinois notary exam guide or Texas notary exam guide break down state-level requirements in detail. For those in the Northeast, the Massachusetts notary guide covers what the Bay State specifically requires.
A few practical things that make the process easier:
The NNA exam itself includes questions about notary ethics, professional conduct, and the responsibilities of a Signing Agent โ areas that directly relate to why the background check matters. Understanding the professional standards underlying the screening requirement helps you answer exam questions about NSA ethics and responsibilities.
Specifically, know that the background screening requirement flows from SPW standards designed to protect consumers. Questions about a Signing Agent's obligations to protect borrower information, avoid conflicts of interest, and maintain professional conduct often reference the same ethical principles that the background check system is designed to enforce.
These errors cost applicants time and money:
The NNA background check is a professional standard that protects consumers and signing agents alike. A clean record makes the process smooth and straightforward. If your record isn't clean, it's still worth exploring your options โ expungement, case-by-case review, and honest disclosure all matter more than people often expect.