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Leadership and Teamwork Flashcards

7 cards from real NMC practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Leadership and Teamwork flashcards as text
  1. A nurse witnesses a healthcare assistant behaving rudely toward a patient. According to NMC principles, what is the nurse's responsibility?

    Answer: Intervene to stop the behaviour, support the patient, and report the incident through the appropriate channels

    The NMC Code requires nurses to intervene and report when they witness behaviour that could harm patients or undermine their dignity.

  2. Which structured communication tool is widely recommended in NHS settings to improve handover safety and team communication?

    Answer: SBAR

    SBAR (Situation, Background, Assessment, Recommendation) provides a standardised framework for clear, concise clinical communication during handovers and escalations.

  3. When a newly formed ward team is experiencing conflict and low morale, which stage of Tuckman's team development model does this reflect?

    Answer: Storming

    The storming stage is characterised by interpersonal conflict, power struggles, and low morale as team members negotiate roles and working styles.

  4. A ward manager notices that incident reporting has declined since a staff member was publicly criticised after filing a report. What leadership action would best reverse this trend?

    Answer: Create a blame-free reporting culture by acknowledging reports positively and focusing on system improvement

    Blame-free cultures increase reporting by removing the fear of personal repercussions, enabling organisations to learn from near-misses and errors.

  5. A registered nurse is asked to supervise three student nurses simultaneously during a complex clinical session. What should the nurse consider first?

    Answer: Assess whether the number of students and complexity of tasks allow for safe supervision and patient care

    Nurses must assess their capacity to supervise safely; agreeing to supervise more students than can be safely managed compromises both patient care and student learning.

  6. In servant leadership, the primary focus of the leader is to:

    Answer: Serve the needs of team members so they can perform their roles effectively

    Servant leadership prioritises meeting team members' needs, removing barriers, and enabling staff to fulfil their roles and develop professionally.

  7. A nurse identifies that the shift handover consistently runs over time, causing late starts and increased stress. As an informal team leader, what is the most constructive response?

    Answer: Propose a structured handover format to the ward manager and pilot it with the team

    Proposing and testing a structured solution demonstrates proactive leadership and quality improvement, directly addressing the root cause of the problem.