NHI Administrative Duties and Records 2

Question 1

Which federal law governs the privacy of patient health information in the United States?

Accepted Answer

HIPAA

Answer

OSHA

Answer

CLIA

Answer

ADA

Question 2

When scheduling appointments, which patients should typically be given priority?

Accepted Answer

Patients with urgent or acute symptoms

Answer

Patients with insurance pre-authorization

Answer

New patients establishing care

Answer

Patients who have been waiting the longest

Question 3

What does the abbreviation 'EHR' stand for in a medical office setting?

Accepted Answer

Electronic Health Record

Answer

Emergency Health Response

Answer

Extended Health Review

Answer

External Hospital Report

Question 4

A patient calls to request a copy of their medical records. What should the administrative medical assistant do first?

Accepted Answer

Obtain a signed release of information authorization form

Answer

Mail the records immediately

Answer

Ask the patient for their date of birth to verify identity

Answer

Transfer the call to the physician

Question 5

Which type of filing system uses color-coded labels to organize patient records alphabetically?

Accepted Answer

Alphanumeric filing

Answer

Numeric filing

Answer

Geographic filing

Answer

Terminal digit filing

Question 6

What information is typically required when entering a new patient into a practice management system?

Accepted Answer

Patient's demographic information and insurance details

Answer

Patient's employment history and credit score

Answer

Patient's previous physicians' contact numbers

Answer

Patient's school transcripts and vaccination records only

Question 7

What is the purpose of a 'tickler file' in a medical office?

Accepted Answer

To track items requiring follow-up action on specific future dates

Answer

To store humorous patient stories for staff morale

Answer

To flag patients with outstanding balances

Answer

To record physician humor and personal notes