Administrative Duties and Records Flashcards

Which federal law governs the privacy of patient health information in the United States?

Answer: HIPAA

HIPAA (Health Insurance Portability and Accountability Act) establishes national standards for protecting patient health information.

When scheduling appointments, which patients should typically be given priority?

Answer: Patients with urgent or acute symptoms

Patients with urgent or acute symptoms require prompt medical attention and should be prioritized in scheduling.

What does the abbreviation 'EHR' stand for in a medical office setting?

Answer: Electronic Health Record

EHR stands for Electronic Health Record, a digital version of a patient's paper chart.

A patient calls to request a copy of their medical records. What should the administrative medical assistant do first?

Answer: Obtain a signed release of information authorization form

A signed authorization for release of information must be obtained before disclosing medical records to ensure HIPAA compliance.

Which type of filing system uses color-coded labels to organize patient records alphabetically?

Answer: Alphanumeric filing

Alphanumeric filing combines letters and numbers with color-coded labels to organize records alphabetically and reduce misfiling.

What information is typically required when entering a new patient into a practice management system?

Answer: Patient's demographic information and insurance details

New patient registration requires demographic information (name, DOB, address) and insurance details for billing and care coordination.

What is the purpose of a 'tickler file' in a medical office?

Answer: To track items requiring follow-up action on specific future dates

A tickler file is a chronological follow-up system that reminds staff of tasks that need attention on specific future dates.