Workplace Skills Flashcards
6 cards from real NEDP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Workplace Skills flashcards as text
What is the main purpose of a performance review?
Answer: To evaluate an employee's work, provide feedback, and set goals for improvement
Performance reviews are primarily developmental tools — assessing accomplishments, identifying growth areas, and setting future goals.
Which of the following describes 'workplace diversity'?
Answer: A mix of employees with different backgrounds, experiences, perspectives, and identities
Workplace diversity means having a workforce that includes people of varied backgrounds, identities, skills, and perspectives.
You receive an email asking for your work login credentials from what appears to be your IT department. What should you do?
Answer: Contact the IT department directly through a known official channel to verify the request.
Credential requests via email are a common phishing tactic. Verify through an official, separate channel before responding.
Which of the following is an example of a transferable skill?
Answer: Written and verbal communication
Transferable skills like communication apply across virtually all jobs and industries, unlike job-specific technical skills.
What is the best course of action when you do not understand an instruction given by your supervisor?
Answer: Ask a clarifying question right away to ensure you understand the task correctly.
Asking for clarification immediately prevents costly mistakes and shows responsibility and professionalism.
Which of the following best defines 'accountability' in a work environment?
Answer: Taking responsibility for your actions and their outcomes, including mistakes
Accountability means owning your decisions and outcomes — including errors — and taking steps to correct them.