NCCER Professional Standards & Competencies 3

Question 1

Which of the following best describes 'scope creep' on a handyman project?

Accepted Answer

A client requesting work outside the original agreed-upon scope without adjusting the contract

Answer

Scope creep occurs when additional tasks are added beyond the original agreement, which should trigger a change order and revised pricing.

Question 2

What is the purpose of a change order in a handyman contract?

Accepted Answer

To formally document and price any changes to the original scope of work

Answer

A change order formally updates the contract when scope, cost, or timeline changes, keeping both parties in agreement.

Question 3

When should a handyman obtain a building permit for repair or improvement work?

Accepted Answer

Whenever local codes require one for the type of work being done

Answer

Local building codes determine when permits are required, and performing unpermitted work can result in fines and liability.

Question 4

A professional handyman should carry general liability insurance primarily to:

Accepted Answer

Protect against property damage or injury claims arising from their work

Answer

General liability insurance protects the handyman and the client if accidental damage or injury occurs during a job.

Question 5

Which practice best protects a handyman from disputes over project completion?

Accepted Answer

Conducting a final walkthrough with the client and documenting acceptance in writing

Answer

A documented client sign-off at project completion confirms satisfaction and establishes a clear record if disputes arise later.

(NCCER) National Center for Construction Education and Research Certified Handyman Practice Test