NCAE Communication Skills 2 — Questions and Answers
Question 1: Which type of communication involves gestures, facial expressions, and body posture?
- Verbal communication
- Written communication
- Non-verbal communication (Correct answer)
- Digital communication
Correct answer: Non-verbal communication
Non-verbal communication includes body language, facial expressions, gestures, and posture — conveying meaning without words.
Non-verbal communication encompasses eye contact, facial expressions, hand gestures, body posture, proxemics (personal space), and paralanguage (tone, pace, volume). Research suggests a significant portion of interpersonal meaning is conveyed non-verbally.
Question 2: A student giving a report reads directly from index cards without looking up. What communication skill needs improvement?
- Voice projection
- Eye contact (Correct answer)
- Vocabulary
- Spelling
Correct answer: Eye contact
Maintaining eye contact with the audience is essential for engaging listeners; reading without looking up reduces connection and credibility.
Eye contact is a fundamental oral communication skill that establishes rapport, shows confidence, and helps the speaker gauge audience understanding. DepEd's Filipino and English curricula emphasize oral fluency, which includes eye contact as a key performance indicator.
Question 3: Which of the following is an example of a formal written communication?
- Text message to a friend
- Personal diary entry
- Business letter to a company (Correct answer)
- Caption on a social media post
Correct answer: Business letter to a company
A business letter follows a formal structure and uses professional language — it is a formal written communication.
Formal written communication follows conventional structure and uses standard language. Examples include business letters, formal reports, memoranda, and academic essays. Text messages, diary entries, and social media captions are informal.
Question 4: What does 'active listening' require?
- Thinking about your reply while the speaker talks
- Paying full attention and responding to both content and feelings expressed (Correct answer)
- Nodding repeatedly without processing the message
- Only listening to the loudest voice in a group
Correct answer: Paying full attention and responding to both content and feelings expressed
Active listening means fully concentrating on the speaker, understanding their message, and responding thoughtfully to both content and emotion.
Active listening involves giving the speaker undivided attention, showing interest through non-verbal cues, avoiding premature judgment, asking clarifying questions, and paraphrasing to confirm understanding. Thinking about your reply while someone speaks is a barrier to active listening known as internal noise.
Question 5: Which sentence uses the correct subject-verb agreement?
- The students was excited about the field trip.
- Each of the boys have their own locker.
- Neither the teacher nor the students are absent. (Correct answer)
- The class are ready for the exam.
Correct answer: Neither the teacher nor the students are absent.
With 'neither...nor', the verb agrees with the nearer subject ('students'), which is plural, so 'are' is correct.
In neither/nor constructions, the verb agrees with the subject nearest to it. 'Neither the teacher NOR the students are absent' is correct because 'students' (plural) is the nearer subject. Option A should be 'were', Option B should be 'has his own locker', and Option D should be 'The class is' (collective noun).
Question 6: What is the purpose of a thesis statement in an essay?
- To summarize the entire essay in the conclusion
- To grab the reader's attention with a dramatic opening
- To state the main argument or central claim of the essay (Correct answer)
- To list all the evidence that will be used
Correct answer: To state the main argument or central claim of the essay
A thesis statement presents the writer's main argument or position, guiding the entire direction of the essay.
A thesis statement (typically at the end of the introductory paragraph) states the central argument the essay will develop and support. It is distinct from a topic sentence (which introduces a paragraph), a hook (which opens engagingly), and a summary (which concludes).
NCAE Communication Skills 2
Which type of communication involves gestures, facial expressions, and body posture?