NASM: Client Relations & Behavioral Coaching Flashcards

In the Transtheoretical Model, which stage describes a client who plans to start exercising within the next 30 days and has taken some initial steps?

Answer: Preparation

The preparation stage is marked by an intention to act soon, typically within 30 days, along with some preliminary steps.

A new client says, 'I don't really have a problem with my activity level.' Which stage of change does this reflect?

Answer: Precontemplation

Precontemplation is defined by no intention to change and often a lack of awareness that a problem exists.

Which technique is a core component of motivational interviewing?

Answer: Expressing empathy through reflective listening

Motivational interviewing relies on expressing empathy and using reflective listening to help clients explore their own motivation.

What does the 'M' in a SMART goal stand for?

Answer: Measurable

SMART goals are Specific, Measurable, Attainable, Realistic, and Timely.

A client repeatedly skips sessions when work gets busy. Which strategy best addresses this barrier?

Answer: Identifying and planning around the specific barrier

Identifying barriers and developing specific strategies to overcome them improves adherence.

Which type of goal focuses on the steps a client controls rather than the end result?

Answer: Process goal

Process goals focus on actions and behaviors the client can directly control, such as attending three sessions per week.

What is the primary purpose of building rapport during the initial client interaction?

Answer: To establish trust and a foundation for the working relationship

Establishing rapport builds trust, which is foundational to client retention and effective coaching.