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Client Relations and Behavior Change Flashcards

7 cards from real NASM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Client Relations and Behavior Change flashcards as text

  1. A client says, "I've been thinking about starting to exercise sometime in the next six months, but I'm not sure yet." Which stage of the Transtheoretical Model best describes this client?

    Answer: Contemplation

    Contemplation means the person intends to change within the next six months but has not committed to a plan yet.

  2. During a session, a trainer says, "So what I'm hearing is that your schedule makes morning workouts hard, but you really want to feel more energetic at work." Which motivational interviewing skill is this?

    Answer: Reflective listening

    Reflective listening repeats the client's meaning back to them, which shows understanding and invites them to keep exploring.

  3. A client often says, "If it's raining after work, I'll do my 20-minute home workout instead of skipping." What behavior change strategy is this client using?

    Answer: Implementation intention

    An implementation intention is an if-then plan that links a specific situation to a planned behavior.

  4. According to self-determination theory, a trainer who lets a client choose between two equally effective workout options is mainly supporting which psychological need?

    Answer: Autonomy

    Offering meaningful choices builds a client's sense of autonomy, which strengthens intrinsic motivation.

  5. A client's spouse agrees to watch the kids three evenings a week so the client can attend training sessions. Which type of social support is this?

    Answer: Instrumental support

    Instrumental support is tangible, practical help, like childcare or transportation, that makes the behavior possible.

  6. Which goal is the BEST example of a process goal rather than an outcome goal?

    Answer: Walk 30 minutes, five days a week, for the next month

    Process goals target the behaviors a client controls, while outcome goals target end results like weight or body measurements.

  7. A new client sits with arms crossed and gives short answers during the first consultation. What is the trainer's MOST appropriate first response?

    Answer: Use open posture, ask open-ended questions, and focus on building rapport

    Building rapport through nonverbal openness and open-ended questions helps a guarded client feel comfortable and engaged.